19 years of the new version has refused to 5.2.1

We are Zhengzhou Xerox Technology Co., Ltd. We have software copyright, business license includes health consultation, medical technology development and other related licenses. 18 years have been on line very smoothly, 19 years have been uploaded new version, has been rejected, prompt 5.2.1

Guideline 5.2.1 - Legal - Intellectual Property

The seller and company names associated with your app do not reflect the medical business/institution in the app or its metadata, as required by Guideline 5.2.1 of the App Store Review Guidelines.

Next Steps

Your app must be published under a seller name and company name that reflects the medical business/institution. If you have developed this app on behalf of a client, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll in the Apple Developer Program through the Apple Developer portal.

Note that submitting documentation showing permission to publish this app on behalf of the content owner or institution will not resolve this issue. This app must be submitted under the content owner’s own Apple Developer account.

To request a fee waiver for nonprofit organizations, accredited educational institutions, or U.S.-based government entities, follow the steps outlined on the Apple Developer Program Membership Fee Waivers page.

Once created, you cannot change your seller name or company name in App Store Connect. For assistance with changing your company name or seller name, you will need to contact us. Select Membership and Account to request an update to your Apple Developer account information.

Replies

Uploaded versions in 2017 and 2018 have been going smoothly, and our documents and materials are complete. But the version uploaded in 2019 has been rejected.



Who can tell me why?

I'm afraid we're just other devs here, and as such, have no insight to offer, sorry.

App review has written that "The seller and company names associated with your app do not reflect the medical business/institution in the app or its metadata, as required by Guideline 5.2.1 of the App Store Review Guidelines."


You have written:"We are Zhengzhou Xerox Technology Co., Ltd"


Does your app appear to be coming from Zhengzhou Xerox Technology Co., Ltd or from another company? If so, simply appeal to App Review saying that you are this company. If not then explain to App Review why that other company is submitting the name under Zhengzhou Xerox Technology Co., Ltd

Thank you for your answers and support. Thank you again for the patience and perseverance of the audit team. We re-submitted the relevant information and documents. Our licorice garden doctor APP has been re-launched. I am proud and supportive of the responsibility, seriousness and meticulousness of the Apple audit team. Thanks again