Our app is continuously rejected due
Guideline 3.1.2 - Business - Payments - Subscriptions
We noticed that your app's metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b)of the Paid Applications agreement.
App Store Information
We were unable to find the following App Store Information items in App Store Connect.
– Information about the auto-renewable nature of the subscription in your app's description:
• Title of publication or service
• Length of subscription (time period and content or services provided during each subscription period)
• Payment will be charged to iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
Next Steps
To resolve this issue, please revise your app's metadata to include this missing information.
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See for Subscription screebshot (some text is blurred to not reveal our unique app idea before it has been released) below from our app, i have followed Apple Developer Guide and read lots on different forums and I have made evertyhing they recommend.
Can some one please help us what we are doing wrong? This is very difficult for us as we have had huge costs for developing the app, as well as costs for employees and servers etc. And some local magazines has already written articles about the app so we lose users every day that goes by.
