Critical alerts entitlement.

I submitted the form for the critical alert entitlement but have not received any response for already 2 weeks. How long does it normally take to review such requests? Is there any way I can contact a certain department directly?

Replies

Igor, did you ever get a response? If so, how long did it take? Any secret contact info you can share? We've submitted twice... it's been over 30 days...

Did not get a response after 30 days. Did you?