3 Replies
      Latest reply on Mar 31, 2019 11:30 PM by applelion55
      jeffhman Level 1 Level 1 (0 points)

        In my Testflight app on my iPhone I have somehow been removed from testing my app on TestFlight even though I am listed as an internal tester in TF Cpanel.  I changed nothing.  What happened?  How can I fix this?

        • Re: I have somehow been removed from testing my app on TestFlight
          wangsimian Level 1 Level 1 (0 points)

          Hey Jeff,

           

          You got this fixed? I also had this problem since few months..

           

          I just phoned App Store Supporters and provided them more details. Will update here if we figure out a solution!

            • Re: I have somehow been removed from testing my app on TestFlight
              mmcgrellis Level 1 Level 1 (0 points)

              I've been having the same issue with 2 different apps and have been working with Apple for over a month.  We managed to fix one of the apps but not the other.  To fix it, they had me remove the rescue email (which is my personal Apple ID) from my developer Apple ID.  It wasn't clear why this should be an issue, but that's what they had me do.

               

              I then had to delete my user from the list of "App Store Connect Users" under TestFlight in App Store Connect and then add it back.  Once I did that, I was then able to get nightly builds for that app again.

               

              However, doing the same thing with my other app did nothing.  In fact, App Store Connect won't even let me remove my user account from the "App Store Connect Users" list.  It either acts like it removes me (but leaves my name there) or gives a generic "something went wrong, please try again" error.

               

              I'm just posting here in case any of that info helps anyone else (and maybe get some additional info).

               

              Good luck!

            • Re: I have somehow been removed from testing my app on TestFlight
              applelion55 Level 1 Level 1 (0 points)

              I'm struggling with this as well.  It seems like very new build, testers are magically removed and I have to go thru the somewhat tedious process of adding them again.