Upsell Window MusicKit JS issue

Summary:

When proposing to a user to subscribe to a Free trial, the user click on the link and the window Apple closing directly, no possibility to do anything.


Steps to Reproduce:

Try to connect an Apple Music account with the MusicKit JS.

The account must have no paid subscription and also never used a trial feature.

Enter login/password and then click on the "Free Trial" button, window will close immediately.


Expected Results:

Once clicked on the link, having the time to accepting open iTunes, or the subscription window on mobile etc...


Actual Results:

No subscription window for the Free trial is opened.


Thank you for your help !

Replies

blackarcanis -


In the scenario you described, the user should be taken to iTunes on the Desktop, or Apple Music on iOS or Android to start their trial. Is there a specific platform you are seeing this issue on? Which OS and Browser are you seeing this issue?

Jaehess,

I got the issue on Windows 10 with Chrome browser.

On an iPhone with Chrome it seems working, but the affiliate links is not working anymore (the click is no more registered in the iTunes Affiliate Program, as it worked some days ago).