B2B app installed using redemption code is not visible in Appstore

The custom B2B app is distributed using redemption code sent as invitation link to the customer's email. The customer redeems the code and app is installed. We sent for an update but the customer is not able to see the app in the App Store or purchase list. The customer is not able to update the app. How can a customer update custom B2B apps redeemed through redemption codes?

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My company is experiencing this exact same issue, has it been resolved for you yet? If so, how long did it take/was there anything you could do to workaround the problem?

Same here. Lots of contact with Apple saying they fixed it, but it just doesn’t work. Updates don’t appear. Any luck for someone else?