App reviews show up on App Store product page but not in App Store Connect

I recently released an iOS app that has since received 2 written reviews. When I look up my app in the App Store, the reviews are clearly visible. However, when I go to App Store Connect > My App > Activity > Ratings and Reviews, it says "This app hasn’t received any reviews yet."


Any ideas what might be going on? Thanks!

  • I have the opposite situation - I see a review in the "Connect" app on my iPad, but not in the App Store. I'm don't know why.

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> has since received 2 written reviews.


3 or more more ought to do the trick

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> has since received 2 written reviews.


3 or more more ought to do the trick