MACOS Shutdown failure

My 2017 Macbook pro no longer will shutdown. It clears the screen to black and leaves a cursor pointer in the top left corner.....forever.


It was not such a big deal until I tried to use the appstore to upgrade to 10.13.6. After the upgrade shutdown notification it just hangs with the cursor in the top left. I can still manually power down, and I can still ssh into the box and do a sudo shutdown; But then the MACOS upgrade never happens.


Finally I booted into repair mode and restored the operating system from there (cmd,opt,R). The upgrade was successful, but alas I still can not shutdown the box without it going to the black screen with cursor.


Any ideas?

Replies

My 2017 Macbook pro no longer will shutdown.

I’m sorry to hear that you’re having problems. Alas, you have posted to Apple Developer Forums, where the focus is on code-level issues. You might have more luck asking over in Apple Support Communities, run by Apple Support.

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Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"