QMI: Svc=0x03(NAS) Ind MsgId=0x0051

Hi,


We have around 600 user using our app. some user facing the issues like app getting stuck when connecting to server.



Error Log:-

May 25 11:30:32 iPad powerd[38] <Notice>: Process assertiond.66 Created SystemIsActive "Globus:1018:1018-289F5D47-4227-4018-A7F9-9C2A9E883890 [Called by UIKit, from <redacted>] [0x10de32fb0]" age:00:00:00 id:51539643207 [System: SysAct]

May 25 11:30:32 iPad assertiond[66] <Notice>: Created PowerAssertion on Globus:1018, sleep reverted

May 25 11:30:33 iPad CommCenter(libATCommandStudioDynamic.dylib)[82] <Notice>: QMI: Svc=0x03(NAS) Ind MsgId=0x0051 Bin=['01 2A 00 80 03 05 04 57 45 51 00 1E 00 11 08 00 83 05 00 00 96 FF FF FF 14 06 00 BB F7 9F FF 2C 00 A2 01 00 64 A4 03 00 01 64 00']

May 25 11:30:34 iPad assertiond[66] <Notice>: Client relinquished <BKProcessAssertion: 0x10de32fb0; "Called by UIKit, from <redacted>" (finishTask:180s); id:\M-b\M^@\M-&9C2A9E883890>

May 25 11:30:34 iPad assertiond[66] <Notice>: [Globus:1018] Deactivate assertion: <BKProcessAssertion: 0x10de32fb0; "Called by UIKit, from <redacted>" (finishTask:180s); id:\M-b\M^@\M-&9C2A9E883890>

May 25 11:30:34 iPad assertiond[66] <Notice>: [Globus:1018] dump all assertions HWM:5 (deactivateAssertion): {

<BKProcessAssertion: 0x10de2d950; "Resume" (activation:inf); id:\M-b\M^@\M-&51A5EB6E62F4> [active]



thanks in advance for your help

Up vote post of gopinathan Down vote post of gopinathan
793 views
Posted by
gopinathan
Reply
Add a Comment

Replies

some user facing the issues like app getting stuck when connecting to server.

OK. But I’m not sure what this has to do with the log message you quoted:

May 25 11:30:33 iPad CommCenter(libATCommandStudioDynamic.dylib)[82] <Notice>: QMI: Svc=0x03(NAS) Ind MsgId=0x0051 Bin=['01 2A 00 80 03 05 04 57 45 51 00 1E 00 11 08 00 83 05 00 00 96 FF FF FF 14 06 00 BB F7 9F FF 2C 00 A2 01 00 64 A4 03 00 01 64 00']

What makes you think that’s relevant to your problem?

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"

—
WWDC runs Mon, 4 Jun through to Fri, 8 Jun. During that time all of DTS will be at the conference, helping folks out face-to-face.
Posted by
eskimo
Up vote reply of eskimo Down vote reply of eskimo
Add a Comment

Hi eskimo,


thanks for your reply. Actually, I have debugged this issue with 2 iPads. one iPad is working properly and another has issue.

I have compared the logs between the iPads. I found that the below message is only difference between the logs.


May 25 11:30:33 iPad CommCenter(libATCommandStudioDynamic.dylib)[82] <Notice>: QMI: Svc=0x03(NAS) Ind MsgId=0x0051 Bin=['01 2A 00 80 03 05 04 57 45 51 00 1E 00 11 08 00 83 05 00 00 96 FF FF FF 14 06 00 BB F7 9F FF 2C 00 A2 01 00 64 A4 03 00 01 64 00']


If you want, I will share the both iPads log files

Posted by
gopinathan
Up vote reply of gopinathan Down vote reply of gopinathan
Add a Comment

Are these iPads using WWAN? Or Wi-Fi? If it’s the latter, do they have WWAN hardware? That is, are they iPad Wi-Fi or iPad Wi-Fi + Cellular?

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"

—
WWDC runs Mon, 4 Jun through to Fri, 8 Jun. During that time all of DTS will be at the conference, helping folks out face-to-face.
Posted by
eskimo
Up vote reply of eskimo Down vote reply of eskimo
Add a Comment

Both iPads using Wi-Fi only

Posted by
gopinathan
Up vote reply of gopinathan Down vote reply of gopinathan
Add a Comment

In that case it’s very likely that these messages are irrelevant to the issue you’re facing. The 

CommCenter
process that’s logging the message is not typically involved in Wi-Fi networking.

I recommend that you investigate your networking problem using:

  • A CFNetwork diagnostic log, if you’re using CFNetwork, or anything layered on top of that, for your networking

  • A packet trace, otherwise

See the following for more:

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
Posted by
eskimo
Up vote reply of eskimo Down vote reply of eskimo
Add a Comment