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I have an external tester who has received a notification that an update is available, however when they open TestFlight it doesn't have the update showing. They can still see our App within the list, it simply shows 'Open'.
I have checked the build is available for the Test group, that the tester is still active in this group and that they are running the latest TestFlight version.
I do see another user within that same group has successfully installed the latest version.
How can I diagnose this with the user?
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sscott.
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sscott.
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