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Hello. We sent the application for review, we wrote that our account is under investigation. A month has passed, but there is no news. The field where you can write to the Problem Solution Center in App Store Connect has disappeared and I cannot contact them? Now the status of the application is Rejected, but the reasons are not specified. What to do in this situation? Why can't they write?
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We sent the application for the first time to check, then we received such a letter:We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conduct.Common practices that may lead to an investigation include, but are not limited to:• Inaccurately describing an app or service• Misleading app content• Engaging in inauthentic ratings and reviews manipulation• Providing misleading customer support responses• Providing misleading responses in Resolution Center• Engaging in misleading purchasing or bait-and-switch schemes• Engaging in other dishonest or fraudulent activity within or outside of the appDuring our investigation, we will not review any apps you submit. Once we have completed our investigation, we will notify you via Resolution Center.We do not require any additional information from you at this time, nor do we have any additional details to share. We appreciate your continued patience during our investigation.Does it come to everyone? We have been waiting for 3 weeks and no answer yet. What should we do, just wait?
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