User Profile

Hello Guys,Our application is live over half a year, till now we were using non-consumable products (IAP) providing our users with AR Books.After reviewing of our business model we decided to move subscription products (1 month / 1 year / lifetime as non-consumable).We defined all the products (3 regular price and 3 discount price) and submitted an application update to the store.Our application (2.0) was approved and released to the store, to our surprise the IAP weren't approved and there was a red exclamation mark near those products in the in-app-purchase section under the feature tab.Because the application had errors - Unavailable products we disabled the purchase logic and our application don't work properly.Those products status is still 'waiting for review' over 10 days already.We open a support ticket but no answer yet.Are there any recommendations or things that we can check in order to resolve this issue?Thank you,Philip.

Hello Guys,Our application is live over half a year, till now we were using non-consumable products (IAP) providing our users with AR Books.After reviewing of our bussiness model we decided to move subscription products (1 month / 1 year / lifetime as non-consumable).We defined all the products (3 regular price and 3 dicount price) and submitted an application update to the store.Our application (2.0) was approved and released to the store, to our surprise the IAP weren't approved and there was a red exclamation mark near those products in the in-app-purchase section under the feature tab.Because the application had errors - Unavailable products we disabled the purchase logic and our application don't work properly.Those products status is still 'waiting for review' over 10 days already.We open a support ticket but no answer yet.Are there any recommendations or things that we can check in order to resolve this issue?Thank you,Philip.