User Profile

This is my first crash report, and I am trying to parse what happened in the app. I THINK based on what I am reading it is some memory issue? Any illumination would be helpful. Crash Report

We got this rejection today: "Regarding guideline 5.1.1, Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university. Per section 5.1.1 (ix) of the App Store Review Guidelines, apps that provide services or collect sensitive user information in highly-regulated fields, such as healthcare, should be submitted by a legal entity that provides these services, and not by an individual developer." For our app Pandaist - which is a Chinese language learning app. The app does have a few COVID-related stories, but it isn't specifically about COVID - it's just standard news stories. It doesn't provide any services about COVID. I see other companies not fitting this profile, like the BBC, Fox News, and the AP have COVID stories in their apps. Do we just have to remove all COVID-related content whatsoever?

A user of mine is reporting that push notifications are not showing up in the Notification Center on iOS.Now this, to me, sounds like it is probably not an issue related to the app, however I couldn't find any information about this particular problem, so I ask if there are APIs or settings or plists that could cause problems here.It's intermittent, I don't really want to reveal the app here, the user is on iOS 13 I believe, and on an iPhone 11. It is not do not disturb. I asked them to take a look at their notification settings, but I was really wondering if there might be a configuration reason in the iOS app that would or could cause this behavior, as that is what my user/client wants to know.