User Profile

Hi thereWe have an app which keeps getting rejected by the app store for 3. 2.2 Business: Other Business Model Issues - UnacceptableHowever, I am sure that our business model does not lend itself to the apple pay model and would like to know if anyone can help resolve this. Here is a description of our model:In the app, users are able to authorise our company to make future off-session payments on their behalf that are not fixed in date or amount. No payments are made in the app itself.For all of our users, the app is a way to set or change their choice of charity, method of donating, which payment method is attached to their account and to pause their giving. All payments are handled in a different part of our eco-system, outside of the app. This aligns with a key value we hold, which is that giving to charity should be frictionless and effortless. Our entire model is built with the intention that once registered, a user can support their charity without returning to the app, eg. by every day card purchases being rounded up and triggering an off-session payment to their charity. The user is never present when the payment is taken, and is only ever required to go on-session in the rare event that a new payment requires SCA authorisation.To summarise:- Users are not able to make a donation within our app- All payments take place outside of the app- At the point the user authorises our company to make future off-session payments, the date and amount of those payments are not finalised and are open to change based upon the user's in-app choices between payments.We do not handle instant, in app payments and do not handle any money directly, or payments, or card payments directly.We use Stripe for processing payments and distribute the donations to our registered UK charities through Stripe Connect platform.All of our payments are off-session, at a date in the future and when processed are sent directly to our registered UK charities through the Stripe Connect platform.All of our charities are registered on benevity.org.To give some context, our app is a tech for good app, already live as a webapp and providing a way for everyone to make a positive impact every day - but we want to be in the app store to get a bigger audience at this time and help the charities on our platform.We have 20 charities on the platform who have seen around 75% of their funding disappear over the past two weeks, since all fundraising events have been cancelled for the forseeable future...and more charities onboarding every day. The situation is only going to get worse the longer the pandemic goes on. Our app is offering a contactless, frictionless way for people to support vulnerable groups through Round Ups and Monthly Happiness. The charities are all verified UK charities and have gone through Anti Money Laundering procedures to get on our platform. We are a source of revenue to them at this time of need - the charities support a range of causes from Alzheimers, to Heart disease, Cancer, vulnerable children and adults in need, such as the homeless.If anyone can help us natvigate a way through onto the app store that would be so appreciated.Best regardsKristina