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We have taken a new client using InTune. The previous tech used his appleID to generate the MDM push cert for InTune. That cert is going to expire and I cannot renew it because I don't have access to his appleID account, and the cert is attached to his appleID. Intune won't let me "renew" a cert from a different appleID so i have to create a new one, remove the old cert (which should force all apple devices connected to InTune to disocnnect from Intune), and apply the new cert. I then would have to re-attach all the apple devices to the InTune account. However, I have been told my Microsoft and other support pages that the expiring cert can have the appleId that it's attached to changed on the back end by apple. It would be best to have the ID on the old expiring cert changed form the old appleID to the new appleID that i created the new MDM cert from, so I don't have to do the whole song and dance described above. I need somebody from apple to help get that changed so we don't have to remove the apple devices in InTune for the new cert.Thank you
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by Kintech.
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