sometimes black screen - Panic

Hello,

sometimes I'm receiving black screen and I have to reboot the mac.

Any ideas?

Sebastian



Anonymous UUID: 89144FCF-B0A6-A8E1-9052-A2433E1FEAB9

Sun Oct 25 11:11:24 2015

*** Panic Report ***

panic(cpu 3 caller 0xffffff80075d6bba): Kernel trap at 0xffffff7f87cf0263, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000275610ae, CR4: 0x00000000001627e0

RAX: 0x0000000000000000, RBX: 0xffffff801c8fda00, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff9125a13a60, RBP: 0xffffff9125a13a70, RSI: 0x0000000000000107, RDI: 0xffffff801c8fda00

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0x0000000000000107, R13: 0xffffff8007a92a90, R14: 0x0000000000000107, R15: 0x0000000000000000

RFL: 0x0000000000010246, RIP: 0xffffff7f87cf0263, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0

Backtrace (CPU 3), Frame : Return Address

0xffffff9125a136f0 : 0xffffff80074e5307

0xffffff9125a13770 : 0xffffff80075d6bba

0xffffff9125a13950 : 0xffffff80075f4313

0xffffff9125a13970 : 0xffffff7f87cf0263

0xffffff9125a13a70 : 0xffffff8007ab59be

0xffffff9125a13ab0 : 0xffffff8007a91aef

0xffffff9125a13b30 : 0xffffff8007a8e157

0xffffff9125a13b70 : 0xffffff8007a910fc

0xffffff9125a13bf0 : 0xffffff7f88299b5d

0xffffff9125a13c20 : 0xffffff8007aaf1c1

0xffffff9125a13c50 : 0xffffff8007aaf3a5

0xffffff9125a13c90 : 0xffffff8007a48868

0xffffff9125a13cd0 : 0xffffff8007a500d1

0xffffff9125a13d50 : 0xffffff8007a62674

0xffffff9125a13dd0 : 0xffffff800752f556

0xffffff9125a13e30 : 0xffffff80074e9aa3

0xffffff9125a13e60 : 0xffffff80074cd478

0xffffff9125a13ea0 : 0xffffff80074dcfd5

0xffffff9125a13f10 : 0xffffff80075c13aa

0xffffff9125a13fb0 : 0xffffff80075f4b36

Kernel Extensions in backtrace:

com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.7)[69F7C794-75F7-396C-9169-8CF2FDD29037]@0xffffff7f87cea000->0xffffff7f87d14fff

com.apple.iokit.IOUSBMassStorageDriver(1.0)[E52C8824-B604-3741-997E-AE4089B296F1]@0xffffff7f88290000->0xffffff7f882bcfff

dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[CB073B0F-F3E0-37BD-8091-390367BEDAB0]@0xffffff7f8821f000

dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xffffff7f87c4d000

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.7)[69F7C794-75F7-396C-9169-8CF2FDD29037]@0xffffff7f87cea000

BSD process name corresponding to current thread: kextunload

Mac OS version:

15B42

Kernel version:

Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64

Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D

Kernel slide: 0x0000000007200000

Kernel text base: 0xffffff8007400000

__HIB text base: 0xffffff8007300000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 13779366153504

last loaded kext at 13769461602042: com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1 (addr 0xffffff7f8a084000, size 24576)

last unloaded kext at 3698265934905: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f89fe9000, size 32768)

loaded kexts:

com.checkpoint.cpfw 1.0

com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

com.apple.iokit.IOBluetoothUSBDFU 4.4.2f1

com.apple.driver.AppleUSBTCKeyEventDriver 245.4

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.21

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 272.50.31

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleIntelHD5000Graphics 10.1.0

com.apple.iokit.IOBluetoothSerialManager 4.4.2f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1

com.apple.driver.AppleIntelFramebufferAzul 10.1.0

com.apple.driver.AppleBacklight 170.8.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.iokit.IOAHCIBlockStorage 2.8.0

com.apple.driver.AppleAHCIPort 3.1.5

com.apple.driver.AirPort.Brcm4360 1010.14.1a4

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.iokit.IOUSBMassStorageClass 4.0.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.AppleXsanScheme 3

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50.31

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 108.0.1

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1

com.apple.iokit.IOBluetoothFamily 4.4.2f1

com.apple.AppleGraphicsDeviceControl 3.11.33b1

com.apple.iokit.IOAcceleratorFamily2 203.10

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleHDAController 272.50.31

com.apple.iokit.IOHDAFamily 272.50.31

com.apple.iokit.IOAudioFamily 204.1

com.apple.vecLib.kext 1.2.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleUSBMultitouch 250.4

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517

com.apple.iokit.IOAHCIFamily 2.8.0

com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.0.6

com.apple.iokit.IO80211Family 1101.24

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 415

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Replies

Sorry if I missed it...which version OS X does your application do this to?

sometimes I'm receiving black screen and I have to reboot the mac.

AFAICT this is a known bug in the kernel (r. 22536646). I expect that it’ll be fixed sooner rather than later but, as the fix isn’t in 10.11.1 and we’re not seeding anything beyond that, I can’t say anything more concrete.

Share and Enjoy

Quinn "The Eskimo!"
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"

AFAICT this is a known bug in the kernel (r. 22536646). I expect that it’ll be fixed sooner rather than later but, as the fix isn’t in 10.11.1 and we’re not seeding anything beyond that, I can’t say anything more concrete.

Well, that changed sooner than I expected.

We just started seeding OS X 10.11.2 beta (15C27e) which, AFAICT, contains the fix to this. I recommend you install this seed release and, if you can still reproduce the problem, file your own bug about it.

Share and Enjoy

Quinn "The Eskimo!"
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"

It's 2016-05-05 and I'm still seeing this on ElCapitan 10.11.4. I suspect TWO culprits: 1) iokit USBMassStorage and/or 2) ARD/ScreenSharing. I FREQUENTLY have ScreenSharing die on me, leaving the remote Mac Mini in a SCREENLESS state (even at the machine). No amount of thrashing will restore the screen, and the only remotely graceful solution I can find is to ssh into the machine and sudo shutdown -r. :-( This is very unApplelike. :-(

It's 2016-05-05 and I'm still seeing this on ElCapitan 10.11.4.

… the only remotely graceful solution I can find is to ssh into the machine and sudo shutdown -r.

If you can SSH into the machine then this is a different issue than the one reported by Yaybe; in that case the machine has kernel panicked, and there’s no SSH’ing into a kernel panicked computer.

You should file your own bug about the symptoms you’re seeing. Given that you can SSH into the machine, I recommend that you do that, run

sysdiagnose
, and attach the result to your bug report.

Please post your bug number, just for the record.

Share and Enjoy

Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"