Macbook Pro retina won't boot after El Capitan GM update from Yosemite

I successfully installed El Capitan GM (upgraded from Yosemite) and the machine was working fine right after the install, I needed to restart the Mac and then it no longer boots. When booting in verbose safe mode it hangs as well at 0% boot progress (same as in standart boot).


I tried the below steps and none of them works. Any Ideas?


  • Hardware Test (Both the short one and the extended one)
  • Disk Check
  • NPVRAM reset
  • SMC Reset
  • Safe Mode (Won't start)
  • I tried to recovered the Mac using the recovery boot and chose Install New OSX, but installer also hangs at "downloading" stage, saing it's 22-25-35 minutes left (I was waiting 3 times for a few hours - number didn't changed).

The Mac was working fine before the upgrade.


The model is Macbook Pro Retina 13".


Thanks for any help.

Accepted Reply

These forums are about to be closed (OS X 10.11 Beta Forum Closing)

I should point out that I'm not affiliated with Apple in any way, but if you would like to request personal help, please contact me on MacMax108@gmail.com

-Max

Replies

Did you try booting into Recovery Mode?

Command - R

Yes, I've mentioned info about reinstalling from CMD + R. It stucks.

These forums are about to be closed (OS X 10.11 Beta Forum Closing)

I should point out that I'm not affiliated with Apple in any way, but if you would like to request personal help, please contact me on MacMax108@gmail.com

-Max

-bash-3.2# find System/Library/Extensions -ctime +12w -depth 2
System/Library/Extensions/ControllerMate.kext/Contents
System/Library/Extensions/EltimaAsync.kext/Contents
System/Library/Extensions/EPSONUSBPrintClass.kext/Contents
System/Library/Extensions/hp_designjet_series.kext/Contents
System/Library/Extensions/hp_Deskjet_io_enabler.kext/Contents
System/Library/Extensions/hp_fax_io.kext/Contents
System/Library/Extensions/hp_Inkjet1_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet2_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet3_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet4_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet5_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet7_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet8_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet9_io_enabler.kext/Contents
System/Library/Extensions/hp_Inkjet_io_enabler.kext/Contents
System/Library/Extensions/hp_Laserjet_io_enabler.kext/Contents
System/Library/Extensions/hp_Officejet_io_enabler.kext/Contents
System/Library/Extensions/hp_Photosmart_io_enabler.kext/Contents
System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext/Contents
System/Library/Extensions/hp_psa640_io_enabler.kext/Contents
System/Library/Extensions/hp_qc_io_enabler.kext/Contents
System/Library/Extensions/HuaweiDataCardDriver.kext/Contents
System/Library/Extensions/JMicronATA.kext/Contents
System/Library/Extensions/LogMeInSoundDriver.kext/Contents
System/Library/Extensions/USBExpressCardCantWake_Huawei.kext/Contents
-bash-3.2# tail -30 var/log/system.log
Sep 11 16:19:46 bloombook mdworker[3490]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook mdworker[3588]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook mdworker[3590]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook mdworker[3492]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook mdworker[3589]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook mdworker[3593]: (ImportBailout.Error:1325) Asked to exit for Diskarb
Sep 11 16:19:46 bloombook loginwindow[96]: Keyboard Layouts: duplicate keyboard layout identifier 19518.
Sep 11 16:19:46 bloombook loginwindow[96]: Keyboard Layouts: keyboard layout identifier 19518 has been replaced with 19967.
Sep 11 16:19:46 bloombook loginwindow[96]: Keyboard Layouts: duplicate keyboard layout identifier 19456.
Sep 11 16:19:46 bloombook loginwindow[96]: Keyboard Layouts: keyboard layout identifier 19456 has been replaced with 19966.
Sep 11 16:19:46 bloombook com.apple.kextd[48]: '/' updating, delaying reboot.
Sep 11 16:19:46 bloombook com.apple.kextcache[3881]: / locked; waiting for lock.
Sep 11 16:19:47 bloombook com.apple.kextcache[3882]: /System/Library/CoreServices/.disk_label not cached.
Sep 11 16:19:47 bloombook kernel[0]: hfs: mounted Recovery HD on device disk0s3
Sep 11 16:19:47 bloombook mds[64]: (Volume.Normal:2464) volume:0x7f856e0c8000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
Sep 11 16:19:47 bloombook fseventsd[49]: Logging disabled completely for device:1: /Volumes/Recovery HD
Sep 11 16:19:47 bloombook kernel[0]: hfs: unmount initiated on ORFO 2016 on device disk2s2
Sep 11 16:19:47 bloombook sandboxd[110] ([94]): cfbackd(94) System Policy: deny file-ioctl /dev/rdisk0s3
Sep 11 16:19:47 bloombook com.apple.kextcache[3882]: Successfully updated disk0s3.
Sep 11 16:19:47 bloombook kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
Sep 11 16:19:47 bloombook com.apple.kextd[48]: / is still busy, delaying reboot.
Sep 11 16:19:47 bloombook com.apple.kextcache[3881]: Lock acquired; proceeding.
Sep 11 16:19:47 bloombook com.apple.kextcache[3881]: /: helper partitions appear up to date.
Sep 11 16:19:47 bloombook com.apple.kextd[48]:  up to date; unblocking reboot.
Sep 11 16:19:47 bloombook shutdown[3879]: reboot by bloom:
Sep 11 16:19:47 bloombook kernel[0]: Kext loading now disabled.
Sep 11 16:19:47 bloombook kernel[0]: Kext unloading now disabled.
Sep 11 16:19:47 bloombook kernel[0]: Kext autounloading now disabled.
Sep 11 16:19:47 bloombook kernel[0]: Kernel requests now disabled.
Sep 11 16:19:47 bloombook shutdown[3879]: SHUTDOWN_TIME: 1441977587 816994

These forums are about to be closed (OS X 10.11 Beta Forum Closing)

I should point out that I'm not affiliated with Apple in any way, but if you would like to request personal help, please contact me on MacMax108@gmail.com

-Max

Dear Max,


I got what you wanted from me and just deleted all rubish from System/Library/Extensions/ and system booted perfectly!

I defenatly have to make a clean install after El Capitan release ) Was transferring my data from 10.4 til 11.11 )) Without clean installs )

That's great! ✅

And yes, a clean install every couple of years is a good practice where possible 🙂

Apple should include some script to move that kind of drivers to an *Unsupported* folder. Don't now why they didn't include it in GM RC version! ((

Yes, I can imagine how something like that could be implemented pre-kextload on the next boot after a kernel panic logs associated 3rd party kexts. You can request the feature with http://bugreport.apple.com if you like...

Apple should definitely hire you!!! 😝

Max,

I am having the same type of issue as of 5 minutes ago on my Macbook Pro Retina. Was working fine for about a week when I got GM installed and now this afternoon was searching on the web, froze and I hard reset and then after my password screen comes up and I enter my password the progress par sits idle at no progrss and I cannot get into my computer outside of the Diagnostics mode. Help please!!!!!! Dead in the water since Apple says its still beta and they don't have any way to troubleshoot until release.

Tried lot of things including reading kexts etc, but was not getting any resolution to the issue. Finally decided to do a clean install of the OS over the air, then used migrate option to move the back up in place. This solved the issue finally.


So best solution is to do a time machine back up and do a clean install.


Only message i got while restoring from back up was the El Capitan installer some files were not moved.

hi bloom, my mac pro reena display stopped installation half way and asked me to restart. on doing so it's not booting. plz help

Hello, i got the same problem with EC GM

Macbook Pro Retina 15" 2015

Update from Yosemite, was fine, then rebooted and now i am stuck at boot.

i run your commands above, and there is my output.

i will be happy if you can help me.


-bash-3.2# cd /Volumes ; ls -1

.Trashes

Macintosh HD

OS X Base System

-bash-3.2# cd "Macintosh HD"

-bash-3.2# find System/Library/Extensions -ctime +12w -depth 2

System/Library/Extensions/3Dconnexion.kext/Contents

System/Library/Extensions/EyeTVAfaTechHidBlock.kext/Contents

System/Library/Extensions/EyeTVCinergy450AudioBlock.kext/Contents

System/Library/Extensions/EyeTVCinergyXSAudioBlock.kext/Contents

System/Library/Extensions/EyeTVEmpiaAudioBlock.kext/Contents

System/Library/Extensions/EyeTVVoyagerAudioBlock.kext/Contents

System/Library/Extensions/JMicronATA.kext/Contents

System/Library/Extensions/NikeSportWatch.kext/Contents

-bash-3.2# tail -30 var/log/system.log

Oct 1 17:35:19 Mighty mdworker[2366]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2329]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2369]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2368]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2367]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2515]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2533]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2516]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[1502]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2126]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2127]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2125]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2436]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2806]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2437]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2470]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty mdworker[2499]: (ImportBailout.Error:1325) Asked to exit for Diskarb

Oct 1 17:35:19 Mighty kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3

Oct 1 17:35:19 Mighty com.apple.kextd[46]: / is still busy, delaying reboot.

Oct 1 17:35:19 Mighty com.apple.kextcache[4135]: Lock acquired; proceeding.

Oct 1 17:35:19 Mighty com.apple.kextcache[4135]: /: helper partitions appear up to date.

Oct 1 17:35:19 Mighty com.apple.kextd[46]: up to date; unblocking reboot.

Oct 1 17:35:19 Mighty shutdown[4133]: reboot by lost:

Oct 1 17:35:19 Mighty kernel[0]: Kext loading now disabled.

Oct 1 17:35:19 Mighty kernel[0]: Kext unloading now disabled.

Oct 1 17:35:19 Mighty kernel[0]: Kext autounloading now disabled.

Oct 1 17:35:19 Mighty kernel[0]: Kernel requests now disabled.

Oct 1 17:35:19 Mighty shutdown[4133]: SHUTDOWN_TIME: 1443713719 781114

Oct 1 17:35:19 Mighty kernel[0]: Process launchd [1] disabling system-wide I/O Throttling

Oct 1 17:35:19 Mighty kernel[0]: Process launchd [1] disabling system-wide CPU Throttling

-bash-3.2#