529 Views 6 Replies
      Latest reply on Nov 29, 2019 1:30 AM by Tomeu Masco
      Tomeu Masco Level 1 Level 1 (0 points)
      Tomeu Masco Nov 8, 2019 2:47 AM

        Hi there!

         

        My macOS app is continuously rejected due to the auto-renewing subscription.

         

        This is what Apple reviewer said to me:

         

        "Guideline 3.1.2 - Business - Payments - Subscriptions

         

        Your app uses auto-renewing subscriptions, but it is not an appropriate use of the service.

         

        Next Steps

         

        To resolve this issue, please change your in-app purchase product to a non-renewing subscription."

         

        This makes no sense for me because the iOS version of the same app is approved and it has exactly the same data for the auto-renewing subscription.

        I have asked for more information but they don't answer me.

         

        Can anybody help me or give me some clue to understand what may be happening?

         

        Thanks for your time.

         

        PS: Both versions of the app (iOS and macOS) were reviewed at the same time iOS approved, macOS rejected. It is a productivity app with a seven days free trial.