944 Views 10 Replies
      Latest reply on Nov 1, 2019 3:21 AM by ceyeber62
      Gerd Level 1 Level 1 (0 points)
      Gerd Aug 19, 2019 4:11 PM

        I just updated to macOS Catalina 10.15 beta 6. The Books app is crashing immediatley after I try to open it. Any suggestions how to solve this. Thanks in advance for your help.

        • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
          jeromeof Level 1 Level 1 (0 points)
          jeromeof Aug 20, 2019 3:28 AM (in response to Gerd)

          Same for me, It eventually starts up but is completely blank. And does not see my ebook or audiobook collections (from iTunes). If I start it with the ctrl+ key it then asks me to drag a iTunes collection over to merge but that doesn't seem to do anything either.

           

          So I am wondering because it crashed initially is there some blank Books Collection somewhere that I need to delete.

            • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
              Gerd Level 1 Level 1 (0 points)
              Gerd Aug 20, 2019 7:09 AM (in response to jeromeof)

              Thanks jeromeof

              for the reply.

              Initially it started and was open less than a second. I opened

              Systems Preferences / Apple ID / iCloud / iCloud Drive / options

              and removed the checkmark on Books and afterwards added it again

               

              After I did this the Book app crahes immediatley.

               

              I looked up in the console app / system log and get the following:

               

              Books[1802]: objc[1802]: Class asn1OSToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d928410) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x1154ab3d0). One of the two will be used. Which one is undefined.

               

              I am not sure if this conflict in the two pathes causes the crashing.

                • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                  Gerd Level 1 Level 1 (0 points)
                  Gerd Aug 20, 2019 1:12 PM (in response to Gerd)

                  I was running the Books App inside terminal and get the following error (see below):

                   

                  ~ % /System/Applications/Books.app/Contents/MacOS/Books

                  objc[6212]: Class UfDkPx3UB2zY60 is implemented in both /System/Library/PrivateFrameworks/BookKitFoundation.framework/Versions/A/BookKitFoundation and /System/Applications/Books.app/Contents/MacOS/Books. One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1ReceiptToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d928438) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d70290). One of the two will be used. Which one is undefined.

                  objc[6212]: Class ISPurchaseReceipt is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d9283c0) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d702e0). One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1Token is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d9284b0) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d70330). One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1SetToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d928488) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d70358). One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1SequenceToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d928460) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d70380). One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1IntegerToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d9283e8) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d703a8). One of the two will be used. Which one is undefined.

                  objc[6212]: Class asn1OSToken is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x7fff8d928410) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x115d703d0). One of the two will be used. Which one is undefined.

                  2019-08-20 22:03:43.590 Books[6212:338877] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'

                  *** First throw call stack:

                  (

                    0   CoreFoundation                      0x00007fff2f21d193 __exceptionPreprocess + 250

                    1   libobjc.A.dylib                     0x00007fff651d3bd4 objc_exception_throw + 48

                    2   CoreFoundation                      0x00007fff2f2de71a _CFThrowFormattedException + 202

                    3   CoreFoundation                      0x00007fff2f2dc700 -[__NSArrayM insertObject:atIndex:].cold.2 + 0

                    4   CoreFoundation                      0x00007fff2f15dc35 -[__NSArrayM insertObject:atIndex:] + 1255

                    5   CoreFoundation                      0x00007fff2f26d3f7 __NSARRAY_IS_CALLING_OUT_TO_A_BLOCK__ + 7

                    6   CoreFoundation                      0x00007fff2f1a52dd -[__NSSingleObjectArrayI enumerateObjectsWithOptions:usingBlock:] + 80

                    7   Foundation                          0x00007fff31b15194 -[NSFileMultipleAccessClaim initWithPurposeID:intents:claimer:] + 244

                    8   Foundation                          0x00007fff31b00d25 -[NSFileCoordinator(NSPrivate) _coordinateAccessWithIntents:queue:byAccessor:] + 313

                    9   Foundation                          0x00007fff31afea9d -[NSFileCoordinator coordinateAccessWithIntents:queue:byAccessor:] + 91

                    10  BKLibraryPlatformDataSources        0x00000001125755da BCBookshelfPlatformDataSourcesLog + 60313

                    11  BKLibraryPlatformDataSources        0x00000001125752ad BCBookshelfPlatformDataSourcesLog + 59500

                    12  libdispatch.dylib                   0x00007fff664dc663 _dispatch_call_block_and_release + 12

                    13  libdispatch.dylib                   0x00007fff664dd5ee _dispatch_client_callout + 8

                    14  libdispatch.dylib                   0x00007fff664e2bae _dispatch_lane_serial_drain + 597

                    15  libdispatch.dylib                   0x00007fff664e3565 _dispatch_lane_invoke + 414

                    16  libdispatch.dylib                   0x00007fff664ecba1 _dispatch_workloop_worker_thread + 582

                    17  libsystem_pthread.dylib             0x00007fff66736773 _pthread_wqthread + 290

                    18  libsystem_pthread.dylib             0x00007fff667365cf start_wqthread + 15

                  )

                  libc++abi.dylib: terminating with uncaught exception of type NSException

                  zsh: abort      /System/Applications/Books.app/Contents/MacOS/Books

                  • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                    upquark Level 1 Level 1 (0 points)
                    upquark Aug 31, 2019 8:31 AM (in response to Gerd)

                    Helped me. Thanks!

                    I just "removed the checkmark on Books..." and did not "... afterwards added it again".

                • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                  adrian1000 Level 1 Level 1 (0 points)
                  adrian1000 Aug 31, 2019 8:40 AM (in response to Gerd)

                  Same here. Updating to Beta 7 made it work. :-)

                  • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                    jbmelby Level 1 Level 1 (0 points)
                    jbmelby Sep 4, 2019 12:16 PM (in response to Gerd)

                    It finally opened after crashing, but it repeatedly asks me to log in with my Apple ID.

                    • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                      eidimon Level 1 Level 1 (0 points)
                      eidimon Oct 8, 2019 3:44 PM (in response to Gerd)

                      I have the same problem after updating to Catalina (official release, not beta).

                      No more Books app.

                       

                      In the console, I get 5-6 messages like the following:

                       

                      Class ...... is implemented in both /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (0x......) and /System/Library/PrivateFrameworks/CoreFP.framework/Versions/A/CoreFP (0x.....). One of the two will be used. Which one is undefined.

                       

                      No, haven't regretted updating

                        • Re: Books app crashing after macOS Catalina 10.15 beta 6 update
                          ceyeber62 Level 1 Level 1 (0 points)
                          ceyeber62 Nov 1, 2019 3:21 AM (in response to eidimon)

                          I have the same problem after updating to Catalina official release. The message cited "Class..... is implemented in both...." is logged on my machine for: Excel,CoreServices, SyncedDefaults, CommercialCore. Besides this, I have intermittently got a failed touristd process running every minute and something called "AMMuxedDeviceDisconnected" errors. This is seriously slowing down my system. Luckily have my Linux machine still running.

                           

                          Not amused.