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Re: I am getting validation error message creating sandbox tester account.
chris.barua Oct 4, 2018 7:55 AM (in response to ShinehahGnolaum)I am having the same issue. Seems like Apple made some changes, also deleted bunch of old sandbox accounts. I am unable to create a new one now, getting "There are one or more validation errors below." without any indication of what the error is.
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Re: I am getting validation error message creating sandbox tester account.
PBK Oct 6, 2018 12:05 PM (in response to chris.barua)Chris.barua - there are a number of posts on this topic in the In App Purchase forum (their last reply is by 'Rich' posted 19 hours before this post).
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Re: I am getting validation error message creating sandbox tester account.
chris.barua Oct 10, 2018 2:19 PM (in response to ShinehahGnolaum)Apple fixed the issue today - Now able to create a Sandbox Test account and use the account successfully. However, site is not updated with newly created Sandbox Test account (it doesn't display on the list of accounts).
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Re: I am getting validation error message creating sandbox tester account.
ShinehahGnolaum Oct 10, 2018 8:04 PM (in response to chris.barua)I sent a request for support and I found out the problem I had was that I did not verify my email address. They didn't require that before, and there were not instructions to check my email or notification that I would receive one.
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Re: I am getting validation error message creating sandbox tester account.
jonny.cau@docomodigital.com Oct 11, 2018 3:54 AM (in response to chris.barua)Today I have the same problem.
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Re: I am getting validation error message creating sandbox tester account.
deferinc1 Oct 11, 2018 11:44 PM (in response to chris.barua)i have same problem today
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Re: I am getting validation error message creating sandbox tester account.
oscar194 Feb 13, 2019 5:03 AM (in response to chris.barua)Still Hapenning
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Re: I am getting validation error message creating sandbox tester account.
chris.barua Oct 12, 2018 8:40 AM (in response to ShinehahGnolaum)Creating Sandbox Test account now working as expected for me. Able to create new accounts and newly created account displays on the list.
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Re: I am getting validation error message creating sandbox tester account.
ShinehahGnolaum Oct 12, 2018 4:44 PM (in response to ShinehahGnolaum)Ok. I got it to work with some help from support at Apple.
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Re: I am getting validation error message creating sandbox tester account.
jonny.cau@docomodigital.com Oct 15, 2018 2:21 AM (in response to ShinehahGnolaum)Hi ShinehahGnolaum,
but I have the same issue!!! I live in Italy!!! Can you check if you can deploy this patch also in Europe?
J
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Re: I am getting validation error message creating sandbox tester account.
ShinehahGnolaum Oct 18, 2018 11:33 AM (in response to jonny.cau@docomodigital.com)I was also told that we have to confirm the email address that we use. It doesn't tell us to do that in the instructions.
Have you gotten this to work? It's working fine for me now.
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Re: I am getting validation error message creating sandbox tester account.
darren160 Oct 17, 2018 3:44 PM (in response to ShinehahGnolaum)I'm having the same problem. All data is valid. Nothing is flagged as invalid, but the error message appears, and I cannot create the tester.
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Re: I am getting validation error message creating sandbox tester account.
jsutdolph Oct 18, 2018 6:25 AM (in response to ShinehahGnolaum)I'm having the same problem.
This whole thing is just so irksome. Why do I need a bulletproof password and secret question and answer for a test account? This is such a waste of time
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Re: I am getting validation error message creating sandbox tester account.
jsutdolph Oct 18, 2018 6:36 AM (in response to jsutdolph)Now I refreshed the page and it works
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Re: I am getting validation error message creating sandbox tester account.
michalc Nov 20, 2018 3:58 AM (in response to ShinehahGnolaum)I'm having the same problem.
!!!!!!!! There are one or more validation errors below.
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Re: I am getting validation error message creating sandbox tester account.
MNitr0 Jan 12, 2019 10:48 AM (in response to ShinehahGnolaum)Having the same problem here. Serioursly Apple? Errors within 10 fields? Fix it!
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Re: I am getting validation error message creating sandbox tester account.
Matt.Rempel Jan 13, 2019 1:45 PM (in response to MNitr0)Yea I'm getting the same error here
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Re: I am getting validation error message creating sandbox tester account.
naffenuf Jan 17, 2019 8:27 AM (in response to Matt.Rempel)C'mon Apple. This is awful. This process is hard enough without roadblocks like this.
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Re: I am getting validation error message creating sandbox tester account.
andrewfromvenice Jan 17, 2019 4:48 PM (in response to ShinehahGnolaum)Same issue. I tried reloading the page and looking for a confirmation email. Nothing worked. What worked for you guys?
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Re: I am getting validation error message creating sandbox tester account.
rakitha Jan 22, 2019 11:13 PM (in response to andrewfromvenice)Use your base email for the subaddressing. So once making email1@gmail.com, you could register email1+ios1@gmail.com, and email1+ios2@gmail.com, etc.
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Re: I am getting validation error message creating sandbox tester account.
KeysiesUp Jan 28, 2019 6:10 AM (in response to ShinehahGnolaum)Same issue happening to me.
Tried using Safari and turning off VPN, still no luck.
What an absolute joke.
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Re: I am getting validation error message creating sandbox tester account.
5269+56 Jan 29, 2019 4:14 AM (in response to ShinehahGnolaum)Can't believe this. Rookie developers don't do this.
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Re: I am getting validation error message creating sandbox tester account.
joseph@teamredstudio.com Jan 29, 2019 2:55 PM (in response to 5269+56)Me too. "There are one or more validation errors below." when creating a new tester and it doesnt tell me which field is wrong.. and I tried changing everything.
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Re: I am getting validation error message creating sandbox tester account.
Parent Lab Inc. Jan 30, 2019 11:57 AM (in response to joseph@teamredstudio.com)Getting same error. Using email that never registers iTunes doesn't help.
Not telling me which field is wrong. Apple Support says they don't know either.
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Re: I am getting validation error message creating sandbox tester account.
fredrik_ohberg Jan 31, 2019 11:30 PM (in response to ShinehahGnolaum)I've the same issue. Please fix this ASAP !!!!!
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Re: I am getting validation error message creating sandbox tester account.
ShinehahGnolaum Feb 1, 2019 10:48 AM (in response to ShinehahGnolaum)I did a bug report, and they told me that when you create a sandbox tester account, that email address you use is considered an Apple ID, and an email confirmation is sent to that email address and you have to click on the link or button in that email address to confirm your Apple ID.
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Re: I am getting validation error message creating sandbox tester account.
gmkkid Feb 3, 2019 1:45 PM (in response to ShinehahGnolaum)That email you talk about never arrives because the error comes first.
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Re: I am getting validation error message creating sandbox tester account.
AntoineDesbiens Feb 4, 2019 8:21 AM (in response to gmkkid)+1 for this. Anyone found a workaround or anything from Apple?
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Re: I am getting validation error message creating sandbox tester account.
alphadeena.studio Mar 26, 2019 2:51 AM (in response to gmkkid)I have an issue with this too. Come on, Apple.
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Re: I am getting validation error message creating sandbox tester account.
oscar194 Feb 13, 2019 5:12 AM (in response to ShinehahGnolaum)Following the rakitha's answer i realized that the error is maybe related to email.
With my normal email i see the same mistake that is happening to everyone `There are one or more validation errors below.`
Adding `+something` in email the error changes to `An error has occurred. Try again later.` -
Re: I am getting validation error message creating sandbox tester account.
loopdoc Feb 18, 2019 10:15 AM (in response to ShinehahGnolaum)I still have this issue, despite the fact that I verify I can log into iCloud with Apple ID's that I've created.
Perhaps the problem is because the e-mail addresses that are most convenient for me to create end in something besides .com (I'm using .app).
The one time this has worked it created a tester with .com substituted for .app (perhaps I mistyped it). It worked for testing even though it wasn't a valid Apple ID.
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Re: I am getting validation error message creating sandbox tester account.
loopdoc Feb 25, 2019 11:07 AM (in response to loopdoc)Ok, I misunderstood. I thought you had to create the Apple ID first and then add it as a tester.
In fact, you are not supposed to use an Email currently associated with an Apple ID. You enter the Tester Email address and a new Apple ID will be created. The Email address must be a valid address to which you have access as you will be required to respond to a confirmation email in order to successfully create the Tester.
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Re: I am getting validation error message creating sandbox tester account.
fuckyouserioulsy Feb 10, 2019 10:59 PM (in response to ShinehahGnolaum)+1 I have the same issue.
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Re: I am getting validation error message creating sandbox tester account.
stephenyeojh Feb 12, 2019 7:21 PM (in response to ShinehahGnolaum)I was getting the same error due to different reason.
Email address that has never been used as an Apple ID to purchase iTunes or App Store content, nor associated with any existing Apple ID. Consider creating a dedicated email address for each sandbox tester.
Reference Link: https://help.apple.com/app-store-connect/#/dev8b997bee1
My input email was already an Apple ID. So I created another email address just for this sandbox tester.
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Re: I am getting validation error message creating sandbox tester account.
bkhjbjkjkb Feb 25, 2019 7:39 AM (in response to stephenyeojh)thank you is work
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Re: I am getting validation error message creating sandbox tester account.
Apps Places Sep 18, 2019 6:55 AM (in response to stephenyeojh)Work for me, thanks
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Re: I am getting validation error message creating sandbox tester account.
mattogrosso Mar 13, 2019 9:51 AM (in response to ShinehahGnolaum)Same issue here!
Can not create a sandbox user account.
The email I used address that never was associated to an Apple ID.
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Re: I am getting validation error message creating sandbox tester account.
merdzan Mar 15, 2019 8:29 AM (in response to ShinehahGnolaum)It looks like it doesn't like + in the email address. Also the password needs to be more complex, at least one uppercase, one lowercase and one number. So you'll need to create a new gmail account or add . anywhere in the username part of the email address, for example usernam.e@gmail.com instead of original username@gmail.com (emails will be delivered to the original email).
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Re: I am getting validation error message creating sandbox tester account.
Nadine Hauswirth Mar 18, 2019 3:22 AM (in response to ShinehahGnolaum)+1 here, I cannot add a user as an app manager in Apple store connect, it says "There are one or more validation errors below."
My account type is individual.
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Re: I am getting validation error message creating sandbox tester account.
codesmithx Mar 18, 2019 3:45 AM (in response to ShinehahGnolaum)+1 Facing the same issue. Cannot invite developer too
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Re: I am getting validation error message creating sandbox tester account.
victorfromhong kong Mar 18, 2019 8:38 PM (in response to codesmithx)+ same thing in here
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Re: I am getting validation error message creating sandbox tester account.
ZenLuo Mar 18, 2019 9:02 PM (in response to ShinehahGnolaum)Facing the same issues. Can not do internal testing because of this, and now need to wait review. Please. fix.
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Re: I am getting validation error message creating sandbox tester account.
ShaolinMaculele Mar 19, 2019 7:16 PM (in response to ShinehahGnolaum)same here!
Apple please fix the issue.
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Re: I am getting validation error message creating sandbox tester account.
ice_tech@yahoo.com Mar 20, 2019 4:05 PM (in response to ShaolinMaculele)For me, I got this error until I tried a different password which had an upper case letter, a lower case letter, a number, and a symbol.
Apple, the error message is really terrible -- no indication of what was wrong with my password, and the UI put up this layer on top of the password field, so I couldn't even type in a different password. Horrible UI.
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Re: I am getting validation error message creating sandbox tester account.
appdev91 Mar 23, 2019 9:06 AM (in response to ice_tech@yahoo.com)I had the exact same issue – not only was there no error message, but once the field was invalidated, I couldn't edit the field due to a tooltip that was covering the entire field.
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Re: I am getting validation error message creating sandbox tester account.
somosla12app@gmail.com Mar 23, 2019 9:44 AM (in response to appdev91)I'm still have the same issue. I tried with apple ids accounts and non but nothing work.
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Re: I am getting validation error message creating sandbox tester account.
Caio Rios Mar 23, 2019 11:08 AM (in response to ShinehahGnolaum)I am facing the exactly same problem. I inspected the network requests and in the POST request "https://appstoreconnect.apple.com/iris/v1/userInvitations" the response is:
{ "errors" : [ { "id" : "dd7b9258-d992-41db-a9fc-fdd18557db80", "status" : "409", "code" : "ENTITY_ERROR.ATTRIBUTE.INVALID", "title" : "The provided entity includes an attribute with an invalid value", "detail" : "Individual can't have provisioning privilege.", "source" : { "pointer" : "/data/attributes/provisioningAllowed" } } ] }
I tried with an Apple ID associated account and one that is not associated. Also, the developer account that I am trying to give access didn't not have two-factor authtentication enabled.
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Re: I am getting validation error message creating sandbox tester account.
mikimaine Mar 23, 2019 3:38 PM (in response to Caio Rios)+1 exact same issue. Currently, it is not possible to add a new member/a test user to apple connect. and you have to wait for app review if you pick external testers.
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Re: I am getting validation error message creating sandbox tester account.
Arcadie90 Mar 23, 2019 6:10 PM (in response to ShinehahGnolaum)Same for me, I can't grant the access to a new developer or administrator.The same error is appearing "there are one or more validation errors".
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Re: I am getting validation error message creating sandbox tester account.
emmanueljohnson@yahoo.com Mar 23, 2019 9:48 PM (in response to ShinehahGnolaum)Now I'm getting the same issue...
Anyone can tell me the solution for that? -
Re: I am getting validation error message creating sandbox tester account.
laithz Mar 24, 2019 9:46 AM (in response to ShinehahGnolaum)+1... I've been having this for days and can't find a solution.
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Re: I am getting validation error message creating sandbox tester account.
PBK Mar 24, 2019 11:16 AM (in response to ShinehahGnolaum)I tried it and was able to make it work.
1) There may be a limit of 10 test users. I am not sure but I was able to add a 10th test user.
2) I needed to use a valid email address that had never been used before as an AppleID. Using a previously used email address with "+1" did not work.
3) I have access to do this as both an "Admin" and an "Account Holder" - I do not know which of these was actually required.
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Re: I am getting validation error message creating sandbox tester account.
PBK Mar 24, 2019 11:57 AM (in response to PBK)More information.
1) I was able to create an 11th and 12th test user
2) I was able to use a pretend email address that looked valid - e.g. notARealAddress@gmail.com
(This means no one ever responded to any "Verify your Apple ID" email)
3) I was able to use that email to purchase IAPs in the sandbox environment
So the only advice I can give you all is try again and be sure the email has not been used before as an AppleID.
Only caveat: I have access to do this as both an "Admin" and an "Account Holder" - I do not know which of these was actually required.
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Re: I am getting validation error message creating sandbox tester account.
Justcool Mar 28, 2019 9:35 PM (in response to ShinehahGnolaum)I've just tried: looks like it is fixed now! It worked even with an appleID-email.
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Re: I am getting validation error message creating sandbox tester account.
digiraf Mar 31, 2019 11:16 PM (in response to ShinehahGnolaum)Same here. Tried on Safari, Chrome,Firfox nothing works!
Selecting birthdate date goes wrong with wrong labels! (this cant be missed by a tester om )
Submitting the form gives always a sick making error! really sad to see this happening at Apple!
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Re: I am getting validation error message creating sandbox tester account.
dwsolberg May 14, 2019 11:25 AM (in response to digiraf)I'm having the same issue. It's difficult and so, so frustrating that this hasn't been fixed in months.
Here's how I got it working:
1. I created a completely new email address. The email+test@gmail.com just kept saying, 'Try again later.'
2. This password worked: `H8d!and12#mM` HOWEVER, this one did NOT: `G137&mmm69!upset`. So just keep trying, I guess. Or use the first password here.
3. The secret question answer had to be two words for me. Not sure why.
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Re: I am getting validation error message creating sandbox tester account.
panda24 Dec 6, 2019 2:09 AM (in response to dwsolberg)Thanks a lot, this worked. This should be marked as the solution
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