Option for Access to Certificates,Identifiers a... |Apple Developer Forums

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Latest reply on Mar 10, 2020 12:07 AM by madphoenix50

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raghavendra@mvpsports.life Mar 6, 2019 9:35 AM

Creating a new Admin account or the existing accounts have the option for access to certificates, Identifiers and Profile disabled. I checked it Admin and Account Holder account. Our Apple developer account is paid. Can I know why do I see this issue?

Thanks in advance

Re: Option for Access to Certificates,Identifiers and profiles disabled

Level 9 (15,485 points)
KMT Mar 6, 2019 9:54 AM (in response to raghavendra@mvpsports.life)

Admin role in Member Center/team, or Admin role in App Store Connect/Users? Those are not the same thing and they do not have the same authorities.

Creating a new admin in member center does not make them account holder, so I suspect there is some confusion at work.

Ref:
• ASC User Roles:
Learn more about App Store Connect roles
• Program/Member Center Roles
https://developer.apple.com/support/roles/
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- Re: Option for Access to Certificates,Identifiers and profiles disabled
  
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  yaronm Apr 2, 2019 9:08 AM (in response to KMT)
  
  I have the same issue:
  1. I'm the account holder. and i do have the "Access to Certificates, Identifiers & Profiles" privilage.
  2. I added a user (as "admin") in "ITunes connet" -> "Users and access"
  3. I can not grant this user "Access to Certificates, Identifiers & Profiles" since it is grays (and also the checkbox near it) - so no way to click this checkbx to enable this for him.
  
  Any idea what is wrong ?
  
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  - Re: Option for Access to Certificates,Identifiers and profiles disabled
    
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    cellsell Apr 5, 2019 7:51 AM (in response to yaronm)
    
    Hi Yaron
    
    Have you found a solution to this ?
    
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  - Re: Option for Access to Certificates,Identifiers and profiles disabled
    
    Level 9 (15,485 points)
    KMT Apr 7, 2019 5:45 PM (in response to yaronm)
    
    Nothing's wrong, other than perhaps conflating ASC roles w/MC roles in one's head. Again, creating an Admin role in Member Center/team and an Admin role in App Store Connect/Users are not the same thing and they do not have the same authorities. Don't conflate the two.
    
    Granting admin via ASC doesn't grant dev access to C,I&P via Account/Member Center.
    
    That checkbox, when enabled via pre-existing status, is meant to disallow access to C,I&P for an otherwise qualified MC Admin, restricting their authority, not to casually grant access to anyone randomly added as a user via ASC.
    
    If you believe there is an issue on the backend, need more info on the process, etc., feel free to ping support via the 'contact us', or 'report bugs' links, below.
    
    Good luck.
    
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Re: Option for Access to Certificates,Identifiers and profiles disabled

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cellsell Apr 5, 2019 7:50 AM (in response to raghavendra@mvpsports.life)

Hi There

I am struggling to get the check box available for Ticking for my developer - Has anyone found a solution to this ?
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- Re: Option for Access to Certificates,Identifiers and profiles disabled
  
  Level 9 (15,485 points)
  KMT Apr 5, 2019 8:02 AM (in response to cellsell)
  
  You might want to use the 'contact us' link below and see what support has to say...
  
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  - Re: Option for Access to Certificates,Identifiers and profiles disabled
    
    Level 1 (5 points)
    rturner2 Apr 7, 2019 4:42 PM (in response to KMT)
    
    Apple support email says:
    
    "Individuals enrolled in the Apple Developer Program can give up to 10 users access to their content in App Store Connect. All users receive access only to App Store Connect and are not considered part of the team in the Apple Developer Program. They will not receive access to membership resources on the Apple Developer website or other membership benefits."
    
    So this has to do if you are using an individual for the Apple Developer Program.
    
    Seems ridiculous and wrong to me.
    
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    - Re: Option for Access to Certificates,Identifiers and profiles disabled
      
      Level 9 (15,485 points)
      KMT Apr 7, 2019 7:18 PM (in response to rturner2)
      
      There you go - As I noted...ASC vs. MC, thanks for confirming.
      
      Ken
      
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    - Re: Option for Access to Certificates,Identifiers and profiles disabled
      
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      LukeOB Aug 28, 2019 8:05 AM (in response to rturner2)
      
      Thanks @rturner2. This seems ridiculous to me and inhibiting to the startup ecosystem -- because I haven't yet set up a company I can't give access to my developers to do what they need to do with certificates, identifiers, and profiles?
      
      I've emailed Apple Support but am expecting the same response above.
      
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      - Re: Option for Access to Certificates,Identifiers and profiles disabled
        
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        madphoenix50 Mar 10, 2020 12:07 AM (in response to LukeOB)
        
        Did they say anything? I'm having the same issue and just e-mailed support before I found this thread.
        
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