Cannot generate promo codes for paid apps/iap

For the last couple of days, we've been unable to generate promo codes for any item. A generic "code could not be generated, try again later" sort of message appeared before, but was today amended to include a "contact our support team" message, which we've done.


Is anyone else having a similar issue? Checking here, it seems last year for about a week the same thing happened for numerous people but not seeing any sign of it now. Curious if this is a wider App Store thing that needs to be fixed or more localized.

Replies

Same here, been having this problem since at least Thursday last week when this thread was originally posted.

I have same issue

+1


I noticed the problem after I released my latest Mac App Store update on January 31.


I opened a case with Apple Developer Support, who have escalated it to engineering.

We had the same issue yesterday, but it seems it has been fixed(10:45JST).

I was able to create a promotion code.

Yep, everything seems to be working just fine today!