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      Latest reply on Mar 20, 2019 10:48 AM by rich Go to original post
      • 165. Re: "cannot connect to itunes store" in sandbox since this morning
        zld Level 1 Level 1 (0 points)

        Out App also has the same problem in iOS 12. And FINALLY found the problem - `requestData`.

        In Apple API Doc, they said `The default value is nil. If requestData is not nil, your payment will be rejected by the Apple App Store.`

         

        We have set data to this property and everything works fine before iOS 12. Now, it won't work.

        Keep the `requestData`  `nil`, everything works again.

         

        Check this out, maybe it helps.

        • 166. Re: "cannot connect to itunes store" in sandbox since this morning
          codeRefinder Level 1 Level 1 (0 points)

          where did you find the Apple API Doc?  I couldn't find any document specific to iOS12.  where do you set requestData?   thanks!

          • 167. Re: "cannot connect to itunes store" in sandbox since this morning
            amanpreet Level 1 Level 1 (0 points)

            Hi, Can you share any link how to set requestData. I am still having this issue as I have just started in-app purchase and trying to call Product Request method and every time "Fail with error" is called.

            • 169. Re: "cannot connect to itunes store" in sandbox since this morning
              rory256 Level 1 Level 1 (0 points)

              Still getting this error "Error Domain=SSErrorDomain Code=109 "Cannot connect to iTunes Store" UserInfo={NSLocalizedDescription=Cannot connect to iTunes Store, SSErrorHTTPStatusCodeKey=400}"

              In app purchase was working 2 days ago, now it's not working anymore. Any help would be highly appriciated.


              • 170. Re: "cannot connect to itunes store" in sandbox since this morning
                rich Apple Staff Apple Staff (245 points)

                When things that were working start failing, it's time for a bug report. For sandbox issue, follow these instructions

                 

                Here are the instructions to install the StoreKit profile

                Install StoreKit profile to an iOS 11+ device

                Please login to the Apple Developer Bug Report - Profiles and Logs website

                <https://developer.apple.com/bug-reporting/profiles-and-logs/> using Safari on the device you will use to replicate the problem with.

                Click the “Profile” URL associated with the “App Store/iTunes Store for iOS” item. You will download the “itmsdebugging.mobileconfig” file.

                IMPORTANT - PLEASE RESTART THE DEVICE

                 

                CAPTURE THE DEVICE CONSOLE LOG - connect the device to a macOS X Sierra system (macOS X 10.12.x or newer)

                1. Launch the Console app on the macOS system, and select the device in the left side of the Console window

                2. Before starting the iOS app, click “Clear”.

                3. Start the application and perform the steps to replicate the problem.

                4. When the issue occurs, save the contents of the Console log

                Check the contents of the console log for the string “fetchSoftwareAddOns”. If this string is not present in the log, the profile was not active. Please re-install the StoreKit profile and make sure to restart the device.

                 

                If the string is found, save the entire contents of the console log to a text file.

                 

                To submit a bug report, please use the Apple Developer Bug Report web page - http://bugreport.apple.com. After logging in, select the “Other” Product.

                 

                In the bug report description, please add the following information

                1. the application ID of the app

                2. the In-App Purchase identifier(s) if applicable

                3. whether this issue is occurring in the sandbox or production environments

                4. instructions for finding the "Buy" button to purchase the In-App Purchase item.

                (if the app is not in English, please provide screenshots)

                 

                Save the bug report and keep track of the bug report number

                Prepare a TestFlight build - when ready submit an invitation to “apps_test@icloud.com”. In the invitation, please include the bug report number to associate the invitation with. The QA team will need to have a means to replicate the issue with - for this reason, a TestFlight invitation is required.

                 

                rich kubota - rkubota@apple.com

                 

                developer technical support CoreOS/Hardware/MFI

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