"cannot connect to itunes store" in sandbox since this morning

The product can be fetched but the transaction can not be made.

Error code: 0

Accepted Reply

Our app's IAP started working again last night and has no issues since 🙂

Replies

Same problem here. We are in California. Any update would be appreciated.

We're having this problem too. Utah.

We're having this problem too. Brazil

Same problem here as well. New Hampshire (USA). New purchases and purchase restorations are taking multiple tries (5+) to get them to go through, and I have tried dozens of times to call validateReceipt against the Sandbox and keep getting either a timeout error or "Cannot Connect to iTunes Store" error. Very frustrating and holding up progress on our project.

We are experiencing this same issue, down for US and Spain.

It just started to work for us again! Magic just happened.

I was just informed that the iTunes Server team investigated a sandbox server issue this AM. The issue has been resolved. In the future, please check the following SystemStatus site for developer facing servers.


<https://developer.apple.com/system-status/>


rich kubota - rkubota@apple.com

developer technical support CoreOS/Hardware/MFI

Hi,

Thank you for your reply.

I test my App after your reply.

Same problem here. We are in China.

Always got "Cannot Connect to iTunes Store" error.

Maybe the issue has not been resolved?

=====================

After 30 minutes later, I test my App, everything is OK now.

Thank you very much!

Looks like its working now. Both restoreTrans and purchase has responded now. I didn't test confirm of purchase.


Thank you so much. Please keep us posted on this thread. in case you detect failure again.


----


FYI, please note that I am still getting intermittent "Cannot connect error". If its not working 99.9999999% of time, then apps might get rejected in Review for no fault.

Even if the other functions (purchases, restores) are working on the Sandbox, validateReceipt is not. Several hours later I'm still unable to get a proper response from it.


I opened a bug for it last week when it first started happening and I sent the responder more info this afternoon, but there's no resolution yet.

it's still not working!

our app have rejected 4 times for this reason.

we are in China.

No, It is not resolved now.

Taiwan

Not working again. Can't test and submit for review. Blocked on this issue. 😟


If I dont get "Can't connect to itunes store" error then I get stuck at following end point

https://sandbox.itunes.apple.com/verifyReceipt


but this returns successully


https://buy.itunes.apple.com/verifyReceipt

We are still facing this issue in India. showing "Cannot connect to iTunes Store".

I still have connectivity issues with sandbox IAPs (Germany).