How to refund for customers In-app purchases?

Hi,


We have few unhapy customers in iTunes, we need to refund their in-app purchase. Do we have an opton on iTunes to refund individual purchase.


Awaiting for your reply.


Regards,

AP

Replies

I come up with the same problem quite often and I don't know what to do either .


SOS Help ?

Refunds are handled by Apple Care. There are no StoreKit API's to support refunds through the app. Please refer these customers to contact Apple Care.


rich kubota - rkubota@apple.com

developer technical support CoreOS/Hardware/MFI

>we need to refund their in-app purchase.


Don't do it. Refer them as Rich notes and cease communication. Such requests are frequently nothing more than fishing expeditions, looking to defraud the dev.

Please give me refund on my account .