-
Re: High Sierra asking for ‘disk password’ and won’t accept any
trekkie Jun 16, 2017 4:37 PM (in response to trekkie)as an added note, i can boot into recovery, and mount it with my login password. However I can’t change the password (there Was an error...) if I try. First aid runs clean.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
rpheap Jun 17, 2017 4:47 AM (in response to trekkie)I had the same issue upgrading from an encrypted Fusion drive where no disk password or recovery key was accepted. I booted from the recovery partition and was able to unlock the drive with my disk password. It looks like the APFS conversion of encrypted drives is buggy and fails to create a fully working APFS Preboot area. I did most of the diagnostics using diskutil from the cli as Disk Utility was beachballing. If you run diskutil apfs listcryptousers it didn’t seem to have an entry for the disk password. Also whilst you could initiate decryption with diskutil apfs decryptvolume, it would hang at 0%, presumably something missing from the recovery instance.
I restored from backup leaving the drive unencrypted and retried the upgrade and that worked fine.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
grahamperrin Jun 18, 2017 11:42 PM (in response to trekkie)I, too, had an encrypted APFS volume that could never be unlocked at the pre-boot Disk Password dialogue.
If you wish to regain use of the volume as a startup volume, without restoring from a backup, your best bet may be Recovery OS to decrypt the volume. After decryption begins, progress may be shown by mounting the volume then running:
diskutil apfs listcryptousers …
If a percentage is not shown, wait then re-run the command. Eventually there will be a sixty second estimate. Ignore that, it's inaccurate. Be patient.
After decryption is complete there should be no reliance upon the pre-boot volume.
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Haraguroicha Hsu Jun 18, 2017 7:38 PM (in response to trekkie)Same as my situation, but once I've use diskutil apfs decryptVolume to decrypt volume, but after I enter this command, quickly it crashed my macOS 10.13, then I can't boot my mac and also can't read any files anymore, after I boot into Recovery Mode to unlock the volume with my passphrase, all the encrypted files on the volume can be list and not modified, but they can't decrypt by FileVault2 and let me read raw encrypted data, and I use diskutil to check crypto users, that said I'm in decrypting action but paused state of my volume?
Is there have some way to have to continue decrypting in Recovery Mode? In previous coreStorage can be done this things by manual activating corestoraged in terminal to continue encrypting/decrypting, but in this APFS does have any way to migration successful or revert the state?
-bash-3.2# diskutil apfs listCryptoUsers /dev/disk2s1 Cryptographic users (4 found) | +-- EBC6C064-0000-11AA-AA11-00306543ECAC | Type: Personal Recovery | +-- EC1C2AD9-B618-4ED6-BD8D-50F361C27507 | Type: iCloud | +-- 64C0C6EB-0000-11AA-AA11-00306543ECAC | Type: iCloud Recovery | +-- EFBB60F6-DD62-4520-9CBB-D82A9BEE35B9 | Type: Local Open Directory | Background decryption migration (data on disk becoming plaintext) in progress Migration type 3 (decrypting); state 1 (paused); pause state 0 (unknown) Migration progress 0.0% Migration time remaining 60.0 seconds -bash-3.2#
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Haraguroicha Hsu Jun 20, 2017 7:37 AM (in response to Haraguroicha Hsu)After install another macOS 10.13 into another disk, and mount original volume, it starts decrypting, but all data can't read either, waiting for it completed
$ diskutil apfs listCryptoUsers /dev/disk1s1 Cryptographic users (4 found) | +-- EBC6C064-0000-11AA-AA11-00306543ECAC | Type: Personal Recovery | +-- EC1C2AD9-B618-4ED6-BD8D-50F361C27507 | Type: iCloud | +-- 64C0C6EB-0000-11AA-AA11-00306543ECAC | Type: iCloud Recovery | +-- EFBB60F6-DD62-4520-9CBB-D82A9BEE35B9 | Type: Local Open Directory | Background decryption migration (data on disk becoming plaintext) in progress Migration type 3 (decrypting); state 2 (in progress); pause state 0 (unknown) Migration progress 0.0% Migration time remaining 60.0 seconds $
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JeffryZ Jun 20, 2017 8:35 AM (in response to trekkie)I had this same issue. Of note, I also converted to APFS and have had a working BootCamp Partition setup with Windows 10. I just installed the Creators Update for Win10 and did some work on the WIndows Side, and then used the Apple BootCamp Control Panel utility to set my Apple partition as the startup drive. That brought me almost immidiately to the prompt for the Disk Password. And nothing I entered was working. Not sure what that password would be, e
either.
I was abel to reboot and hold down Option and then select my Apple Drive and it started up normally. BUT, rebooting again brought me to the same prompt for my Disk Password... I did the same, boot up holding down Option, selected my Apple Drive, and then once I was back at my desktop I went to Systemn Preferences / Startup Disk, and saw that nothing was actually selected there. Once I selected my Apple Drive as the Startup Volume, everything was working normally again.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
croaker Jul 6, 2017 7:15 AM (in response to trekkie)I had the same problem on my 15" MacBook Pro early 2011 with a FV2 encrypted homemade fusion drive after it slept during install. To make matters worse it wouldn't even boot into the recovery partion (although it would boot into the password recovery utility). I ended up creating a bootable USB drive so I could get to an OS 10.13 terminal window.
After some research and a lot of trial and error I came up with a solution that worked for me:
1. Boot into the OS installer/recovery drive.
2. Open a terminal window. Run diskutil apfs list and find your boot volume
$ diskutil apfs list APFS Container (1 found) | +-- Container disk2 87F8E3F6-28B8-4A98-847A-28C4370E1133 ==================================================== APFS Container Reference: disk2 (Fusion) Capacity Ceiling (Size): 754964643840 B (755.0 GB) Capacity In Use By Volumes: 480886849536 B (480.9 GB) (63.7% used) Capacity Available: 274077794304 B (274.1 GB) (36.3% free) | +-< Physical Store disk0s2 A070CF3A-AFA8-4AFF-81E3-E77D75FD4685 | ----------------------------------------------------------- | APFS Physical Store Disk: disk0s2 | Size: 255716540416 B (255.7 GB) | +-< Physical Store disk1s2 46B2EB23-79BA-43A0-A99F-D50AAC6C66BF | ----------------------------------------------------------- | APFS Physical Store Disk: disk1s2 | Size: 499248103424 B (499.2 GB) | +-> Volume disk2s1 6AAC9D56-EC44-38B3-9C50-1D6DA3020377 | --------------------------------------------------- | APFS Volume Disk (Role): disk2s1 (No specific role) | Name: Macintosh HD | Mount Point: / | Capacity Consumed: 461711589376 B (461.7 GB) | Capacity Reserve: None | Capacity Quota: None | Encrypted: Yes (Unlocked) | +-> Volume disk2s2 FA366E2A-B9CD-4822-AC93-3133635BAFD60 | --------------------------------------------------- | APFS Volume Disk (Role): disk2s2 (Preboot) | Name: Preboot | Mount Point: Not Mounted | Capacity Consumed: 18444288 B (18.4 MB) | Capacity Reserve: None | Capacity Quota: None | Encrypted: No | +-> Volume disk2s3 0E4E73B-B55D-4DEC-94A1-0A3DD20E73EC | --------------------------------------------------- | APFS Volume Disk (Role): disk2s3 (Recovery) | Name: Recovery | Mount Point: Not Mounted | Capacity Consumed: 518926336 B (518.9 MB) | Capacity Reserve: None | Capacity Quota: None | Encrypted: No | +-> Volume disk2s4 38451C7D-33AA-42AE-A951-09CB95D25D2C --------------------------------------------------- APFS Volume Disk (Role): disk2s4 (VM) Name: VM Mount Point: /private/var/vm Capacity Consumed: 9842118656 B (9.8 GB) Capacity Reserve: None Capacity Quota: None Encrypted: No
2. Now run diskutil apfs unlockvolume on your boot volume. Authenticate with your usual password
$ diskutil apfs unlockvolume disk2s1 ...
3. Finally, run diskutil apfs updatePreboot on your now unlocked boot volume
$ diskutil apfs updatePreboot disk2s1 Started APFS operation UpdatePreboot: Commencing operation to update the Preboot Volume for Target Volume disk2s1 Macintosh HD UpdatePreboot: The Target Volume's OpenDirectory (non-special kind) user count is 1 and the Recovery (any of 3 kinds) user count is 2 UpdatePreboot: No custom Open Directory path given UpdatePreboot: Using GivenVolumeMountPointOrNilIfNotMounted as MacOSSearchPath UpdatePreboot: Using MacOSSearchPath's child dslocal path as OpenDirectorySearchPath UpdatePreboot: MacOS Search Path = (nil=NotMounted) = / UpdatePreboot: Open Directory Database Search Path = (nil=MacOSSearchPathNotMounted) = /var/db/dslocal/nodes/Default UpdatePreboot: Successfully opened Open Directory database; setting AuthODNodeOrNil accordingly UpdatePreboot: Mounting and ensuring as mounted the related Preboot Volume UpdatePreboot: Preboot Volume = disk2s2 Preboot UpdatePreboot: Preboot Volume Target Directory = /Volumes/Preboot/6AAC9D56-EC44-38B3-9C50-1D6DA3020377 UpdatePreboot: Considering APFS Crypto User EBC6C064-0000-11AA-AA11-00306543ECAC UpdatePreboot: This is the Personal Recovery Key for this Volume UpdatePreboot: Treating this APFS Crypto User as a Personal Recovery Key User UpdatePreboot: Before rendering EFILoginUserGraphics user resources for type = EFI Login Personal Recovery Key User UpdatePreboot: After rendering EFILoginUserGraphics Data=(0=Error)=0x7fb910f24b00=0 UpdatePreboot: Successfully added a Personal Recovery Key User to the building dictionary UpdatePreboot: Successfully processed APFS Volume Crypto User EBC6C064-0000-11AA-AA11-00306543ECAC ... UpdatePreboot: Considering APFS Crypto User 57A79AC6-ED71-4DE5-82BE-6B0ECFC5E2C UpdatePreboot: Defaulting and requiring that this be an Open Directory User UpdatePreboot: Treating this APFS Crypto User to be, and requiring to match, an Open Directory User UpdatePreboot: Correlated APFS Volume Crypto User with Open Directory User 57A79AC6-ED71-4DE5-82BE-6B0ECFC5E2C aka "admin" UpdatePreboot: All required data for this Open Directory user has been obtained ... datePreboot: Writing Admin User Info File to path /Volumes/Preboot/6AAC9D56-EC44-38B3-9C50-1D6DA3020377/var/db/AdminUserRecoveryInfo.plist UpdatePreboot: Successfully wrote Admin User Info File UpdatePreboot: Checking for existence of Secure Access Token file /var/db/dslocal/nodes/Default/secureaccesstoken.plist UpdatePreboot: Before copying Secure Access Token file /var/db/dslocal/nodes/Default/secureaccesstoken.plist into directory /Volumes/Preboot/6AAC9D56-EC44-38B3-9C50-1D6DA3020377/var/db UpdatePreboot: After copying error=(0=success)=0 UpdatePreboot: Unmounting Preboot Volume UpdatePreboot: Exiting Update Preboot operation with overall error=(0=success)=0
If it ends with an overall error of 0 then that's it. Done! Reboot and be prepared to wait. The first boot took an an inordinate amount of time for me. I was patient and let it do it's thing and it paid off. Finder finally loaded and everything opened up to it's pre-upgrade status.
If you see errors while updatePreboot is considering the Open Directory User ensure your unlocked APFS volume is mounted and readable. It must have access to the local Open Directory search path (/var/db/dslocal/nodes/Default) to build a list of authorized users (AdminUserRecoveryInfo.plist) and an access token (secureaccesstoken.plist) and copy them onto the Preboot volume (/Volumes/Preboot/6AAC9D56-EC44-38B3-9C50-1D6DA3020377/var/db/).
I suspect it is updatePreboot that causes this problem during install. I have a working theory on why it is happening: The OS Installer reboots the system. After restart the CoreStorage volume is unlocked and converted to APFS after which the OS install process begins. When the install is complete, just before the final reboot, updatePreboot is applied to the FV2 boot volume. We have already shown that updatePreboot will fail if the FV2 volume is locked and I'm fairly sure FV2 volumes lock (or have the encryption keys destroyed) at sleep. Following this logic: if the machine sleeps during (or at the end of) the install process but before updatePreboot runs, the Preboot volume will fail to get updated. The machine then reboots: EFI sees the FV2 boot volume so it looks to the (improperly updated) Preboot volume for authorized users. EFI fails to find any admin users since updatePreboot could not read them from Open Directory on the locked boot volume so it displays the generic "disk password" prompt. This is also why neither the recovery key nor an icloud account will unlock the drive.
I hope this helps anyone with this issue. Also, please feel free to correct any glaring mistakes I may have made.
Scot
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
torpeanders Sep 7, 2017 1:20 AM (in response to croaker)Had the same symptoms, but for when I tried this I found that in my case dslocal is missing from /Volumes/MacHD/var/db. Is all lost then?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jinsung Sep 29, 2017 1:24 AM (in response to torpeanders)For people who are suffering from finding Open Directory Database. or error -69569 or -69568.
I found the solution. https://forums.developer.apple.com/message/265311#265311
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Riswan Oct 4, 2017 11:25 AM (in response to Jinsung)So I tried to run this but instead I got another error. 69836: Couldn't find database of user accounts. What should I do?
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
twomedia Sep 17, 2017 11:39 PM (in response to croaker)Hi Scot!
You've saved me a load of time, this solution worked great! Shouldn't of put my faith in the GM build... it's still riddled with bugs.
Thanks so much!!
Thomas
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
IdanAdar Sep 25, 2017 4:42 PM (in response to croaker)Scot, In my case this fails because it is unable to load the open directory with the list of users. Similarly I also tried to “resetpassword” which failed for the same reason - no users found... Any idea?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
gameraboy Sep 26, 2017 6:01 AM (in response to croaker)I just upgraded my 2013 Macbook with the final High Sierra and had this same issue. Your fix worked perfectly for me!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
lennard.w Sep 26, 2017 6:26 AM (in response to croaker)Hello, thank you for the work you‘re doing!
I Experience an issue with the „Treating this APFS Crypto user to be, and requiring to match...“.
Everything before that works fine, the disk is unlocked and mounted, the Error for this processed user was -69569.
Any idea what to do? Would really appreciate help!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ryan87 Sep 28, 2017 8:55 PM (in response to lennard.w)This is my solution
diskutil apfs updatePreboot disk2s1 -od /Volumes/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
mexbn Sep 29, 2017 9:54 AM (in response to ryan87)that one orked for me just perfectly. thank you !
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
seraj Sep 30, 2017 12:47 AM (in response to ryan87)i have a same problem and i can’t fix that. can you please let me know how can i fix this?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ryan87 Sep 30, 2017 3:28 AM (in response to seraj)if your computer is a macbook pro, you can try the following command, make sure you find the right disk and input the right command
diskutil apfs updatePreboot disk2s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
else if a macbook air, you can try
diskutil apfs updatePreboot disk2s1 -od /Volumes/air/Recovered\ Items/private/var/db/dslocal/nodes/Default
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
seraj Sep 30, 2017 6:34 AM (in response to ryan87)thanks. i did this and my login is appear again. but when i logged in this error appear “ MacOS could not be installed on your computer the path /System/installation/packages/OSInstall.mpkg appears to be missing or damaged. quit the installer to restart your computer and try again.” but when tap on restart same problem appears again. anyone can help me ?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ryan87 Sep 30, 2017 6:28 AM (in response to seraj)You can try to install the system once more
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
seraj Sep 30, 2017 12:04 PM (in response to ryan87)i try it.but i can't.when i try to choose disk for install os on it say it's decrypted.i thing it's about startup disk.if i can change startup disk to Macintosh HD it going to be worked but startup disk in recovery mode don't show any disk to choose.do you have idea to change startup disk with command line?
thanks for your reply
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ryan87 Sep 30, 2017 7:39 PM (in response to seraj)I didn't have this problem. I think it's none business with startup disk. When i start my macbook with recovery mode. I can choose to install high Sierra, which is the second choice. And then it just starts to install the new system
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JoseVS91 Sep 30, 2017 7:48 PM (in response to seraj)I have the same problem!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
seraj Sep 30, 2017 11:41 PM (in response to JoseVS91)if you can make a question in forum and i join you. it’s bad and no one can’t help us. svahdati71@gmail.com
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
kike1487 Oct 1, 2017 10:24 AM (in response to seraj)I have the same problem and if I try to reinstall the sistem in recovery mode, I can’t select the hard-disk because it’s in decrypting mode. In terminal, using apfs list, I can see decrypting 0.0 % (paused). I’m blocked and I don’t know how to solve... someone can help us please? All previuos indication works fine without errors.
-
-
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
dingzzzzli Sep 26, 2017 7:19 AM (in response to croaker)Thanks croaker! I am updting my Macbook Pro from Sierra to High Sierra. I left it upgrade overnight and I am stuck at the Disk Password page where none of my passwords works. I had filevault encryption on before the update.
A simplified version of croaker's answer worked for me.
diskutil apfs list
When I run the above command, the output info is similar to croaker's answer, however the disk2 is not mounted. "diskutil apfs unlockvolume disk2s1" failed. So I tried to mount the disk.
diskutil mountDisk /dev/disk2
The mount didn't work, complaining cannot mount stuff. So I check
diskutil list
and realize there are three disks. 0 --> AFS something; 1--> HFS something; 2--> the apfs disk2 that showed up in my "diskutil apfs list" commnad.
I have one SSD. Yet both disk0 and disk2 point to the same physical disk. So I tried to unmount disk0 and mount disk2. The unmount was successful and mount failed again. I update the preboot anyways.
diskutil apfs updatePreboot disk2s1
It ended with error=0, which was very promising. After I reboot and a long wait (5min), I am in the new macOS.
Thanks to coraker for the sharing and analysis. I don't know why in my case it worked without unlocking the volume...
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
onkore Sep 26, 2017 3:29 PM (in response to dingzzzzli)Similar story with some variation. Two of my laptops upgraded fine. But on the third one download was taking forever (around 15 minutes each on the first two vs. third one was showing an estimate of 10 hours). I suspect this is Apple server overloaded because I did a speed test on my local network and it showed 100Mbs download same as when the first two upgraded in under 15 minutes. So I left this third one downloading overnight and it is now stuck in this situation.
In my case too, from terminal during recovery mode, disk2 was not mounted. But "diskutil apfs unlockvolume disk2s1" succeeded but it mounted it to "/Volumes/Macintosh HD" and not to "/".
I then tried "diskutil apfs updatePreboot disk2s1". It failed with -69569 error because it was unable to open Open Directory database from: "/Volumes/Macintosh HD/var/db/dslocal/nodes/Default". The path "/var/db/dslocal/nodes/Default" does it exist. Tried running some "diskutil unmountDisk" commands on disk0, disk1 and disk2 but they all failed. Debating if I should make a symbolic link. May also try recovery USB to boot into it to see if it changes anything. Not sure how unencryptvolume (and long wait) will help here as the issue seems to be a mounting problem.
Anyone else have any other thoughts to get out of this situation please let me know.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jinsung Sep 28, 2017 6:07 AM (in response to onkore)I'm having the exact same problem too.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jinsung Oct 18, 2017 4:11 AM (in response to onkore)I found the solution.
diskutil apfs updatePreboot disk2s1 -od /Volume/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
callmepaul_2 Sep 28, 2017 4:30 PM (in response to Jinsung)When I run the command I get the following error...
This APFS Crypto User is not in the Open Directory database
Any idea what might be happening here?
Thanks a lot
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jinsung Oct 18, 2017 4:12 AM (in response to callmepaul_2)You need to find the location of Open Directory Database. '/private/var/db/dslocal/nodes/Default'
Which was in my case '/Volume/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default'
Find the directory and then replace that line.
Here are few tips for finding it:
You start from where your volume is mounted to. In my case, it was '/Volume/Macintosh HD'
Under that '/Recovered Items' is where you can find the Open Directory Database. This may be not the case of you, then skip this step.
Under that '/private/var' or '/var' (which is a symlink of '/private/var') will be found.
Inside it, you should find '/db/dslocal/nodes/Default'. this is the OD.
When you run
diskutil apfs list
You can see the mount point of your volume.
Then run
diskutil apfs updatePreboot <YOUR DISK HERE> -od <YOUR DIRECTORY HERE> Example: diskutil apfs updatePreboot disk2s1 -od /Volume/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ChurchTechATL Oct 5, 2017 7:01 AM (in response to Jinsung)Jinsung and raulrincon thank you so much. Hopefully this issue gets resolved in future versions of the installer.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
joseroberto96 Oct 6, 2017 5:05 PM (in response to Jinsung)Hi Jinsung.
I've already tried doing it your way
diskutil apfs updatePreboot disk1s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/Private/var/db/dslocal/nodes/Default
But now I get another error
Error: -69836: Couldn't find database of user accounts
Could you help me please.
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JoseVS91 Sep 30, 2017 1:33 PM (in response to Jinsung)Hi Jinsung!
I followed your steps until:
diskutil apfs updatePreboot -od /Volume/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default
but I says "Could not find APFS Volume -od". Any idea?
Thanks.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
raulrincon Oct 1, 2017 1:39 PM (in response to JoseVS91)When updating the Preboot, you need to specify which drive to use for the operation. For example: If your main drive is "disk3s1" you'd write:
diskutil apfs updatePreboot disk3s1 -od /Volume/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
That is what did the trick for me. I was able to complete installation and backup my files just in case. This was btw using the official High Sierra installer from the App store, the download finished and my MacBook restarted. When it tried to install it gave me an error, rebooted again and booted to a Folder Icon with a Question Mark in it.
Best of luck.
-
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
r.lee Sep 26, 2017 6:47 PM (in response to croaker)Hey Scot! I followed your steps but I’m still getting that same error of -6595. What should I do next??
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
cjcam Sep 30, 2017 7:40 AM (in response to croaker)I just wanted to give a big Thanks for this solution...I was crapping bricks last night and burned 3-4 hours trying to get my MacBook Pro to boot. This did it along with jinsung's procedure to point at the Default file in Recovered Files....
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Xylinx Sep 30, 2017 7:35 PM (in response to croaker)Scot
How long was your "inordinate amount of time" ?
It has been running for 2 hours but after reboot but just a fully filled status bar I hop I am on the right track i did get an error 0 success
Thank you
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Xylinx Oct 1, 2017 7:05 AM (in response to Xylinx)UPDATE: So I waited all night nothing changed I rebooted it did it again I went back into the boot terminal again did the same steps and got this again.
Thinking: I cannot believe this was released to the public!
I tried the -od option but there isnt a Recovered Items folder. I will try this again but it appears that I have lost everything
Great time to switch back to Linux.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Xylinx Oct 1, 2017 8:05 AM (in response to Xylinx)UPDATE:I did the following and it worked:
1. Boot into recovery mode (command + R) at boot
2. Select Terminal from the Utilities Menu (Following croakers steps here)
3. diskutil apfs list
4. diskutil apfs unlockvolume disk2s1 (My Machintosh HD drive from list)
5. diskutil apfs updatePreboot disk2s1 (To see if I get any errors ((error=(0=success)))
6. diskutil apfs updatePreboot disk2s1 -od /Volumes/Macintosh\ HD/var/db/dslocal/nodes/Default - Important here -
This is the step I was missing! This worked without any errorsNote: In the other posts I was seeing a "Recovery\ Items" folder in which I didnt have one but this step was crucial to making this work. It was stated that you need to find the path to your user folder (plist)
After I did the above I closed the terminal, slected reboot from the menu. It rebooted normally and asked for my password and it worked it started the status bar thing again but in 5 minutes it resumed upgrading to High Sierra it then displayed a 15 Minute timer for installing and its now working
I hope this helps you all - try this Before decrypting the drive save you some time
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Xylinx Oct 1, 2017 8:42 AM (in response to Xylinx)One more thing:
After completing the HS upgrade, I attempted to do a Time Machine backup of my system but could not backup because FireVault is decrypting "Machintosh HD".
Since I use this as a secure device I am considering turning FireVault back on. <- Thoughts?
I am also still considering moving away from this OE
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
01k Oct 1, 2017 12:07 AM (in response to croaker)Thank you! I'm finally getting - an overall error of 0.
Now, can I reboot directly from the terminal (if yes, how) or should I Restart the Mac and press Option key to enter to the Startup Manager and then select the boot drive? -
Re: High Sierra asking for ‘disk password’ and won’t accept any
Zegalles Oct 1, 2017 11:03 AM (in response to croaker)Hi Scot,
I used your instructions, they where very helpful. It did took me a while to work out the thing when having a space in the name of a disk "Rick\ disk".
I did every steps, to find my system still gave me the error related to the open directory user db. This is maybe related to the fact that I did not quite understood the last part of your post, where you explain a number of things, however not including the instruction on how to do that.
f you see errors while updatePreboot is considering the Open Directory User ensure your unlocked APFS volume is mounted and readable. It must have access to the local Open Directory search path (/var/db/dslocal/nodes/Default) to build a list of authorized users (AdminUserRecoveryInfo.plist) and an access token (secureaccesstoken.plist) and copy them onto the Preboot volume (/Volumes/Preboot/6AAC9D56-EC44-38B3-9C50-1D6DA3020377/var/db/).
Is it possible you to explain this a bit more.
Now I am at the point where my disk is decryting, and having it "paused" at 10%, typing the command again result in the error -69573 volume is already decrypting.
Rick
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Beardy241 Oct 2, 2017 7:51 AM (in response to croaker)Thanks to everyone for their input on this issue. I'm very disappointed with Apple. I'm in Terminal from a Recovery Boot but typing "diskutil apfs" returns "did not recognize verb "apfs" Where does that leave me?
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
shiran Sep 26, 2017 12:25 PM (in response to trekkie)I ran into this last night, while upgrading Sierra to High Sierra on my new MacBook Pro (15", 2017), having never installed a beta. My scenario is slightly different than croaker's in that I have two users (with admin privileges, for what it's worth), and one could not be decrypted with the
updatePreboot
command, resulting in errors. Haraguroicha Hsu did give me the idea to decrypt the main volume, which took about 16 hours (100 GB of storage). But after the decryption completed, I restarted, the installation proceeded, and after about 30 minutes High Sierra was installed and running normally. So if runningdiskutils apfs updatePreboot <disk-id>
doesn't work, I suggest decrypting the disk:
diskutils apfs decryptVolume <disk-id>
And then (after many, many hours) restarting. Be sure to turn FileVault back on when installation completes.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
IdanAdar Sep 26, 2017 10:45 PM (in response to shiran)I had the decryptVolume command run all night (7 hours) but nothing happened. No output from the moment of pressing Enter.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JPV1312 Sep 28, 2017 7:03 PM (in response to shiran)Hello! I followed your commands and it’s says “Background decryption is ongoing; see ‘diskutil apfs list” to see the progress When I entered the above command, it says “Decryption Progress: 10% (Unlocked) My question is “how long does it take to completely unlock?”. You had mentioned hours and house, just curious to know how much hours
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Zegalles Oct 1, 2017 10:52 AM (in response to JPV1312)I'm exactly at the same point paused at 10%
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
BluuJo Sep 27, 2017 1:24 AM (in response to trekkie)I had the same problem with a fresh install of :
Mac OS High Sierra
French language and French numeric keyboard layout
APFS (case-sensitive & encrypted)
Enabled FileVaultInstalled BootCamp
After the BootCamp installation, I restard to set the default boot to Mac OS but I stopped on the FileVault password request for my account.
It wont recognize my password... On the top-right corner, it show "French - Numeric" keyboard layout is active but in fact it is not... I have to chose the "French - PC" layout and type like it was a PC keyboard to make my password works.So, for me, it is not a problem of cryptography but simply a problem of keyboard layout...
Try some other keyboard layouts and test your password again and again.
It is way harder to find a working keyboard if your password contains symbols.Good luck
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
polcls Apr 8, 2018 1:57 PM (in response to BluuJo)exact same issue,
exact same solution.
I had to find another keyboard layout that I can remenber easily (in this case, a british one...)
It's kind of dangerous and tricky because you can really think at some point that you purely enter a wrong password...
Cheers.
Paul
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
mojoberlin Sep 27, 2017 9:19 AM (in response to trekkie)Hi, i have a bigger Problem... I tried to upgrade to high sierra - the update stuck so I had to switch of my macbook pro retina 2012... Now I restarted and tried to install high sierra via recovery mode. 2 hours later macbook wants disk password - nothing works ... So I think I don‘t have any bootable system— what should I do now? Apple cant help me- they want me to delete the volume- but I have data which are not backuped... any ideas???
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jonathancjacob Sep 27, 2017 1:02 PM (in response to mojoberlin)I may have a partial solution, that helped me part of the way....
see croaker's post where they describe "/var/db/dslocal/nodes/Default" .... If you can mount your drive via the recovery partition using the original file vault password, try to unlock and mount it. Then on the drive un-encrypted drive there should be a "Recovered Files" folder, I found my "/var/db/dslocal/nodes/Default" in there and copied it to the preboot (/var/db/dslocal/nodes/Default). I was able to get back to my login screen instead of the "Disk Password"...
Hope this kind of helps!
my issue now is my disk is stuck decrypting 12% and I cant find a way to force it to make any progress...
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Macpro88 Sep 28, 2017 3:54 AM (in response to Jonathancjacob)im in the same boat as you also. Stuck at 12% after letting it run all night.
How did you copy over the files needed? Did you use terminal or were you able to get into Finder?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jonathancjacob Sep 28, 2017 5:59 AM (in response to Macpro88)I used terminal to copy the files...
I may have a solution to the stuck disk unlocking... I was abe to upgrade my old macbook pro to High Sierra without any issues. After doing so I booted the problematic mac into target disk mode then connected to the old mac ( in my case touchbar MBP via USB - C to thunderbolt adapter to old mac). After connecting I was prompted to unlock my drive which worked with my filevault password. I continued to monitor the diskutil apfs list and suddenly it switch from paused and moved up 1%. I set my old mac to never go to sleep and only turn off the display, and overnight I got up to 83.0% (Unlocked)... I am hoping it will finish out later on today!
Then on to try to continue the installer again.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
callmepaul_2 Sep 28, 2017 11:31 AM (in response to Jonathancjacob)Hi, I have the same issue. I found the files under Revovered Items/private/var/db/dslocal/nodes/Default and I copied everything from the db folder into the preboot drive and also copied them to /Macintosh HD/var/db/dslocal/nodes/Default But when I restart my computer the "Disk Password" request appears again.
I am following your steps right? Any ideas? Really appreciated. This has proven to become a nightmare.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Jonathancjacob Sep 29, 2017 5:03 AM (in response to callmepaul_2)See Jinsung's post he has some quite detailed instructions on the files to copy for open directory. The key is to verify that your user account exists within the subfolder under /private/var/db/dslocal/nodes/Default/Users. Should be yourusername.plist. In Jinsung's post it looks like he is updating the preboot in one command, I did it with two steps. First copying the files, then updating the preboot without the argument for which open directory path to use. Either should work.
As far as my progress I was able to get fully unlocked, and reinstalled without an issue!
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
jeffphp Sep 28, 2017 12:14 PM (in response to Jonathancjacob)I did the same with Target disk and for the first time, it changed from Paused to 23% decrypted!
Note that both computers (target disk and at least host) must be connected to the power for the decryption to resume.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Macpro88 Sep 28, 2017 5:12 PM (in response to Jonathancjacob)aawesome thanks. I got home from work and the decrypt is at 17% now. Slow but it’s going. Hopefully it won’t get stuck. Waiting game now!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JPV1312 Sep 28, 2017 7:05 PM (in response to Macpro88)How much time did it take for you?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
jeffphp Sep 29, 2017 7:51 AM (in response to JPV1312)It took me about 12 hours for the disk to reach 100%. After rebooting it still didn't work because the computer complained that the installer was corrupted. I had to reboot in recovery mode and finally high Sierra did install properly!
Thanks Jonathancjacob
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
romel_ece Oct 8, 2017 6:18 AM (in response to jeffphp)Hi, I am having the same problem and instead opted to decrypt my drive. The decryption was successful, it took me almost 16 hours. Then after that, I restarted and the installation proceeded. But the installation was not successful. What should I do next? Should I try reinstalling in recovery mode, or should I backup my drive then perform a clean install? Reinstalling high sierra requires a mac os journaled file system? If that so, how can I backup my drive in recovery mode so that I can reformat my drive to hfs+? I was not able to create a backup before... Any reply or help will bw very much appreciated.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
romel_ece Oct 8, 2017 6:28 AM (in response to romel_ece)My drive is already converted to apfs... I would like to know if I can still recover data from my drive. I wasn't able to do croaker's method before because I couldn't find the directory, but during the decryption process, I was able to locate it. After the installation proceeded, when I try to restart, my mbp now shows a circle with slash during startup. My drive is ok when I run first aid. I was asked to run diagnostics and showed that my drive has no issues..
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
romel_ece Oct 10, 2017 9:55 PM (in response to romel_ece)What worked for me was having my mbp brought to an authorized apple service center. My drive was backed up using target disk, and then clean install of high sierra.
-
-
-
-
-
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
KMT Sep 28, 2017 6:06 AM (in response to mojoberlin)>any ideas???
As macOS 10.13 HS is now public, user-centric non-beta queries/comments such as this are perhaps best put to Apple's public community support forums, run by AppleCare, and/or Apple's twitter support account, vs. risking off-topic here in the DevForums, thanks and good luck.From this link: https://discussions.apple.com/community/mac_os/high_sierra
"Announcement: macOS High Sierra is now available! If you have a question or knowledge to share with the community, we want to hear from you.”
Users can feedback via http://www.apple.com/feedback/- Individuals using betas are free to use the Feedback Assistant; devs can use the 'Report Bugs' link, below right. -
Re: High Sierra asking for ‘disk password’ and won’t accept any
Zegalles Oct 1, 2017 10:43 AM (in response to mojoberlin)Hi guys,
I have been browsing this post for a while to find the solution working for me.
I did the convert to apfs on my 2011 macbook pro, and got the -69569 error related to the open directory user DB.
I tried everything, am able to unlock the volume, and started decrypting the disk.
this is now paused at 10%, and even running a full night did not make it progress any further. I have rebooted the system, and did the update preboot, still gives me the same error.
Tried decypt volume Disk2s1, this gives me the error 69573 given volume is already decrypting.
I don't know how to make the system continue.
I do not feel confifent enough to copy files from location a to location b, this exeeds my knowledge of unix instructions
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
dmario1993 Oct 11, 2017 4:59 PM (in response to Zegalles)For those like me who updated with no backup and ended up with the decryption paused this is what worked for me, and allowed me to recover all my info. I took a High Sierra USB install disk, and Installed High Sierra on to an External drive. Took about 3 hours to fully install. Upon the start up I was given the Migration Option to which I chose to migrate from my Encrypted(By the High Sierra install) SSD drive. Fortunately for me when it asked for the FileVault password, I used the password for my user account (this also worked to mount the disk in diskutility). I copied over all the info on the SSD to the External startup. Next I erased my SSD, Installed High Sierra then Migrated everything back on to the SSD from the External Harddrive. Hope this works for someone. Ive been frustrated for days and almost wiped my drive with no back up.
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
TheVirtualTim Oct 1, 2017 5:46 PM (in response to trekkie)I just did my upgrade to macOS High Sierra with a volume that had FileVault2 enabled and had this happen (prompt for disk password but would not accept any password). I ultimately called AppleCare... they had a note on the issue.
The solution was:
Boot into the recovery OS by
- Power off the Mac
- Press-and-hold CMD+R while powering on and wait for the machine to boot.
- Select "Disk Utility"
Within Disk Utility
- Select your internal volume (e.g. "Macintosh HD" unless you've renamed it)
- Select the "Mount" icon (along the top)
It will prompt for a disk password but this time YOUR normal login account password will work and the volume will mount.
Take note of the "Device" name (there's a table with information about the mounted volume... the device name will be in the lower right corner). The device name may be something like "disk2s1" - write it down... you need to know that device name for the next step.
Exit Disk Utility
Select the "Utilities" menu along the top and pick the "Terminal" app.
Within the terminal window you are now at a root prompt.
Type (at the root prompt #): diskutil apfs updatePreboot name-of-device
e.g. if your device was 'disk2s1' then the command would be: diskutil apfs updatePreboot disk2s1
That will take a moment (you'll see pages of messages fly by). Once you see the root prompt (#) return, it's ready.
Reboot your mac. You're done!
The mac should now boot normally (altough if you're just upgraded to macOS High Sierra then you'll get the normal set of screens that appear the first time you log in after the upgrade... e.g. it'll probably ask you to login to your iCloud account, etc. etc.)
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ATSF Oct 1, 2017 10:53 PM (in response to TheVirtualTim)This post, which worked for me, is a simpler version of the helpul post by Croakey above.
However, my “pages of messages going by“, toward the end included an error -6595 which needed to be addressed for things to work.
To address the error I followed the instructions kindly posted by jinsung. To be very specific the command that work for me is as follows:
diskutil apfs updatePreboot disk2s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
I am not a developer so I was trying to piece things together from the postings and execute things mechsnicslly. For people like me I will point out a couple things:
- the backslash is required to precede spaces in directory names. E.g. Macintosh HD Is Macintosh\ HD.
- There is some chance you’re directory path won’t be the same as mine. The “cd” and “ls” commands in the Terminal utility can help. “Cd” changes your location to whatever folder name you type after it, and ”ls“ lists the files and folders. “cd ..” takes you back Up one level in the folder hierarchy. Using these commands you can find the location of db/dslocal/nodes/Default specific to you.
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Beardy241 Oct 2, 2017 11:28 AM (in response to trekkie)Anybody else getting "did not recognize verb "apfs" " in Terminal?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Beardy241 Oct 2, 2017 1:32 PM (in response to Beardy241)Scratch that. I've discovered that booting with CMD+R offers an installer back to Lion whilst booting win CMD+OPT+R offers an installer for High Sierra. This version of Terminal has the "apfs" verb. So, it seems my drive has already converted to apfs so I'm trying the install again.
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
LeighLeigh Oct 3, 2017 12:31 AM (in response to trekkie)Hello,
I have just fixed my MacBook Pro 2015 after chatting with Apple and the actual command I had to run - as I had the user account missing issue - was this:
diskutil apfs updatePreboot “/Volumes/Macintosh HD” -od “/Volumes/Macintosh HD/Recovered Items/private/var/db/dslocal/nodes/Default”
***There is a space between Recovered and Items***
Please note I had no issues with running first aid on my drive, I just got the DISK PASSWORD prompt after trying to install High Sierra
Once I ran that command and restarted the installation continues for about 20 mins, it then restarted and I saw my actual login screen
Hopefully this will help someone in the same situation as me, as the other stuff on this forum did not work but as you will see it is quite close to the command apple gave me which is ran via RECOVERY boot and opening Terminal
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
lrdmora Oct 4, 2017 7:13 AM (in response to LeighLeigh)LeighLeigh,
This appears to work correctly, thank you for being clear and concise, especially with the space between Recovered/Items.
Just a note, there's going to be a lot of frustrated users that aren't familiar with terminal commands so maybe we should be clear about the Macintosh HD portion. It is probably that way on 100% out of the box Macbooks but if you have a used MacBook or you have upgraded the Harddrive there is a possibility that it is named something else. In my case my HD is named M4 SSD. So when you look up your disk in the Disk Utility look up the number disk2s1 and the actual name of the disk, because if you tell it to go to Macintosh HD and your disk is named SpongeBob, no go John Wayne. So in my case it was:
diskutil apfs updatePreboot “/Volumes/M4 SSD (ACTUAL NAME)” -od “/Volumes/M4 SSD (ACTUAL NAME)/Recovered (SPACE) Items/private/var/db/dslocal/nodes/Default” *NOTHING IN () IS WRITTEN IN THE TERMINAL
Also maybe we should note there are a couple of different issues here. This works for the Disk Password Issue when it says NO USERS FOUND, but there are what? Two other issues?
Many thanks to everyone who shared solutions, this is a super frustrating update.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
ohoheli Oct 6, 2017 9:34 PM (in response to LeighLeigh)Yay!!! This worked for me. Thank you so much!
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
JohnsonYi Oct 6, 2017 6:57 AM (in response to trekkie)During the macos upgrading, I encountered the same issue as "Disk password" required, but password didn't work.
I fixed it with below commands:
Steps:
1. Issue commands "diskutil apfs list" to find out the APFS volume disk name like "disk1s1".
For Macbook pro, the mount point should be "
/Volumes/Macintosh HD
"For Macbook air, the mount point should be "/Volumes/air"
Let's suppose the APFS volume disk is "disk1s1", and you use Macbook pro(the mount point is "
/Volumes/Macintosh HD
").2. Issue the following commands to unlock the disk
diskutil apfs unlockvolume disk1s1
3. Issue the following commands to updatePreboot for this disk
diskutil apfs updatePreboot disk1s1
4. Check the error message, you may get error code as "error=-69569"
5. Issue the following one line commands to updatePreboot, check the command carefully again and again.
diskutil apfs updatePreboot disk1s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
After the command issued successfully. hard reboot the macbook, restart. Problem fixed!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
joseroberto96 Oct 6, 2017 5:06 PM (in response to JohnsonYi)Hi, I've already tried doing it your way but now appears another error
Error: -69836: Couldn't find database of user accounts
Could you help me please.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
nathiflou Oct 8, 2017 1:50 AM (in response to joseroberto96)I have the same error, please help us..
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
RinaldyAdi Oct 14, 2017 5:58 AM (in response to joseroberto96)i got the same problem, but i do these steps:
1. cmd+R go to safe mode
2. go to safari by clicking get help online
3. go to this forum, and copy the commands on JohnsonYi (Dont type the commands, just copy the commands through safari)
diskutil apfs updatePreboot disk1s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
dont forget to change ur disk
4. quit safari
5. go to terminal
6.Issue commands "diskutil apfs list" to find out the APFS volume disk name like "disk1s1".
For Macbook pro, the mount point should be "
/Volumes/Macintosh HD
"For Macbook air, the mount point should be "/Volumes/air"
Let's suppose the APFS volume disk is "disk1s1", and you use Macbook pro(the mount point is "
/Volumes/Macintosh HD
").7. Issue the following commands to unlock the disk
diskutil apfs unlockvolume disk1s1
8. Issue the following commands to updatePreboot for this disk
diskutil apfs updatePreboot disk1s1
9. paste the commands that u copy before from safari and dont forget to change the APFS volume disk
diskutil apfs updatePreboot disk1s1 -od /Volumes/Macintosh\ HD/Recovered\ Items/private/var/db/dslocal/nodes/Default
this is how solved error -69836, and reboot my mac. PROBLEM SOLVED!!!!!! hope these steps could help!!
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
RinaldyAdi Oct 14, 2017 4:57 AM (in response to JohnsonYi)worked for me!! thankyou! problem solved!!!
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
basememara Nov 5, 2017 12:38 AM (in response to trekkie)Problem is I can’t mount the APFS disk to copy the users/tokens into the Preboot volume. I’m able to unlock the volume disk, but said it failed to mount. I tried unmounting disk0 and unlock/mount disk2 as suggested, but same mounting failure. I can confirm that “diskutil apfs list” shows that disk2s1 is “Encypted: Yes (Unlocked)”. I had FileVault on in HS, then upgraded to .1 and this happened. Any suggestions or ideas from here?
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Panksser Nov 9, 2017 7:29 PM (in response to basememara)Here is a tutorial that you can make a password reset disk with USB,CD or DVD , it is not difficult ,
More and more people like resetting locked computer in this way ,
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
basememara Nov 11, 2017 8:51 AM (in response to Panksser)This was one of the first things I tried but no luck. After running “resetpassword” from recovery terminal and going through the wizard, it ends up with the error: Failed to unwrap PCS wrapped key: Error Domain=com.apple.protectedcloudstorage Code=13 “unwrap failed with -2” UserInfo={NSDescription=unwrap failed with -2}. I even tried to first unlock the APFS volume before doing the password recovery.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
stachowskim Nov 13, 2017 8:59 PM (in response to basememara)I had to reload my entire OS because of the same issue.
-
-
-
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
Mel001 Nov 15, 2017 6:41 AM (in response to trekkie)Hi everyone and thanks for your input here!
I have the same problems with the final version of High Sierra right now.
Unfortunately I got another error when I tried to unlock with diskutil apfs unlockvolume:
Error unlocking APFS Volume: Couldn't mount disk (-69842)
Before that I ran diskutil apfs list and got different than croaker:
APFS Volume Disk (Role): disk2s1 (No specific role) | Name: Macintosh HD (Case-insensitive) | Mount Point: Not Mounted | Encrypted: Yes (Locked)
I have no knowledge of that stuff And I couldn't find a solution with the error -69842 in other forums.
Does someone has an idea how to fix that?
Thank you so much!
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
dmitriy.p Nov 20, 2017 1:57 AM (in response to Mel001)Same here. Mounting from DiskUtil also didn't work – it asks password, but reject it.
-
Re: High Sierra asking for ‘disk password’ and won’t accept any
sagar119 Nov 29, 2017 3:34 PM (in response to dmitriy.p)Same here, the apfs disk is not mounting. Furthermore, in my case, using the command diskulit apfs list, disk2s1 status shows Encrypting 26% (Paused) (Unlocked).
After following the steps mentioned above I get the same error code pof -69836 Couldn't find database of user accounts. Really Frustrating. Tried terminal codes all night.Thank you in advance for the help,
Sagar-
Re: High Sierra asking for ‘disk password’ and won’t accept any
basememara Dec 9, 2017 7:16 AM (in response to sagar119)Still can’t mount it. It successfully unlocks it using the “unlockVolume” command with my password so I know it’s the right password, but fails mounting. I partitioned the drive and installed a fresh OS on the new partition to get on with life, but left the affected old partition intact which is 80% of my drive, in hopes of solving this and getting back into it one day (since HS also corrupted my Time Machine password, maybe same bug or some other incompetent file system or encryption bug). Any ideas on what to do to when mounting a volume fails? Disk repair fails because it needs to mount to do most of the checks and repairs, so it doesn’t get very far. I was hoping I can exploit the “iamroot” bug on the affected partition since it goes to the logging screen when I boot into it where the password doesn’t work (like original post of this thread), but there’s no “Other” login so I can enter “root” and blank password.
-
-
-