1 Reply
      Latest reply: Feb 7, 2017 5:20 AM by pdm RSS
      Euclid Level 1 Level 1 (0 points)

        We have received multiple crash reports in Microsoft Hardware Center (sysdev) caused by ShellStreams64.dll (shell extension) which is part of Apple's iCloud Control Panel on Windows.

         

        Affected versions of the dll:

        C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll

        version: 53.00.0.7

        version: 53.00.0.56

         

        The stack trace:

          ucrtbase.dll!abort () Unknown

          ucrtbase.dll!terminate () Unknown

        > SmartFTP.exe!__scrt_unhandled_exception_filter(_EXCEPTION_POINTERS * const pointers) Line 75 C++

          KERNELBASE.dll!UnhandledExceptionFilter () Unknown

          ntdll.dll!TppExceptionFilter() Unknown

          ntdll.dll!TppWorkerpInnerExceptionFilter() Unknown

          ntdll.dll!TppWorkerThread$filt$0() Unknown

          ntdll.dll!__C_specific_handler () Unknown

          ntdll.dll!__GSHandlerCheck_SEH () Unknown

          ntdll.dll!RtlpExecuteHandlerForException () Unknown

          ntdll.dll!RtlDispatchException() Unknown

          ntdll.dll!RtlRaiseException() Unknown

          KERNELBASE.dll!RaiseException () Unknown

          msvcr120.dll!_CxxThrowException(void * pExceptionObject, const _s__ThrowInfo * pThrowInfo) Line 154 C++

          msvcp120.dll!std::_Xlength_error(const char * _Message) Line 19 C++

          ShellStreams64.dll!00007ffe25337756() Unknown

          ShellStreams64.dll!00007ffe2537c8ac() Unknown

          ShellStreams64.dll!00007ffe2537c840() Unknown

          ShellStreams64.dll!00007ffe2537c3c2() Unknown

          ShellStreams64.dll!00007ffe253744d3() Unknown

          ShellStreams64.dll!00007ffe253894d1() Unknown

          windows.storage.dll!CRegFolder::BindToObject(struct _ITEMIDLIST_RELATIVE const *,struct IBindCtx *,struct _GUID const &,void * *) Unknown

          windows.storage.dll!CShellItem::BindToHandler(struct IBindCtx *,struct _GUID const &,struct _GUID const &,void * *) Unknown

          windows.storage.dll!GetRelatedItem<struct IIdentityName>(struct IShellItem *,struct IBindCtx *,bool,struct _GUID const &,void * *) Unknown

          windows.storage.dll!CShellItem::Compare(struct IShellItem *,unsigned long,int *) Unknown

          windows.storage.dll!CAutoDestItemsList::CheckForDuplicateItem(struct IShellItem *) Unknown

          windows.storage.dll!CAutoDestItemsList::_AddDestinationList(struct IAutomaticDestinationList *,enum DESTLISTTYPE,class wistd::function<long > const &) Unknown

          windows.storage.dll!CAutoDestItemsList::Refresh(class wistd::function<long > const &) Unknown

          windows.storage.dll!CAutoDestItemsEnum::_EnsureInit(void) Unknown

          windows.storage.dll!CAutoDestItemsEnum::Next(unsigned long,struct _ITEMID_CHILD * *,unsigned long *) Unknown

          windows.storage.dll!CRegFolderEnum::Next(unsigned long,struct _ITEMID_CHILD * *,unsigned long *) Unknown

          explorerframe.dll!CNscEnumTask::InternalResumeRT() Unknown

          explorerframe.dll!CRunnableTask::Run() Unknown

          windows.storage.dll!CShellTask::TT_Run(bool *) Unknown

          windows.storage.dll!CShellTaskThread::ThreadProc(void) Unknown

          windows.storage.dll!CShellTaskThread::s_ThreadProc(void *) Unknown

          SHCore.dll!ExecuteWorkItemThreadProc () Unknown

          ntdll.dll!RtlpTpWorkCallback () Unknown

          ntdll.dll!TppWorkerThread() Unknown

          kernel32.dll!BaseThreadInitThunk () Unknown

          ntdll.dll!RtlUserThreadStart () Unknown

         

        You notice that the crash happens during the enumeration of the quick access folder in the shell's namespace control (tree control). The BindToObject (IShellFolder) implementation of your object is throwing a c++ exception for some reason. This should not happen even if the function fails. Instead the function should return a HRESULT error code.

         

        We were unable to reproduce the problem on our system but from the number of crash reports (100s) we get, a lot of customers are affected. We are happy to share the full heap crash dumps for further inspection.

         

        Regards,

        Mat