562 Views 7 Replies
      Latest reply on Jan 11, 2017 4:17 AM by roee84
      roee84 Level 1 Level 1 (0 points)
      roee84 Oct 30, 2016 4:30 AM

        Some of the users of my VPN (with Network Extension) upgraded their OS to macOS Sierra.

        For most of them, the app (still) works well, but for few - the app isn't working - they press the connect button, and nothing happens (probably startTunnel isn't being called). The only log I see from them is something about "plug-in failed".

         

        I don't know if this is related, but for those with the problem - their initial OS was Yosemite (while for the other people, who hasn't had any problem, the initial OS was El Capitan).

         

        The errors:

        NESMVPNSession: Received a start command
NESMVPNSession: status changed to connecting
Subsystem: com.apple.networkextension
Failed to find the VPN app for plugin type
Subsystem: com.apple.networkextension
Failed to find the primary plugin
NESMVPNSession: status changed to disconnecting