Re: Can't add card to search ads

Having the same issue!

Same problem here (Berlin, Germany)

I have the same issue. I could not send contact to resolve. The website seems to have many bugs.

And I have a problem, I think is the problem at all

The same here. (Russia)

Me too
, from Jordan

Me too!

EDIT: Now it worked. I first skipped the payment infos and added them afterwards in the settings.Try it!

Doesn't work for me with 2 different cards.

Me too, From Vietnam

Same here. (Norway)

I read info here http://searchads.apple.com/help/payments#payment-methods

The main reason is we use Prepaid/Debit card. I am from Vietnam too, here quite difficult/complex to get Credit card. But Apple allow us to buy developer account with debit card, i don't undestand why they limit it with search ads.

The countries i have credit cards or can get them in aren't even currently listed! While everywhere else on Apple services they are, this is discmofroting to say the least as it places certain developers in a great disatvantage.

same here  (VietNam)

Finally, I tried to add my Visa credit card and it successfull added to my Search Ads Account. I think Apple requires the credit card, not debit card for this Search Ads account.

Same problem here in Morocco. My country, a 34 million people nation, is not even on the list.

I've got the same issue, in the USA, with a valid Visa card.

Also have the issue that the contact form doesn't send either. Apparently they released the website too soon.

Umm why won't they accept debit cards? That is silly. Most Americans have debit cards. Google Ads accepts debit cards. I can understand why they wouldn't accept gift cards but yeah not accepting debit cards is crazy

Credit card added successfully. (Russia) (Debit cards did not work in this case)

Tried 4 debit cards and none of them worked. Apparently apple accepts only credit cards at this moment, which is silly... Would be helpful to hear an answer from an apple employee about this situation. Is that an issue that will be fixed or it's intentional?

Same Here

Same issue here ( France, standard Visa card )

Same issue here ( Romania, standard Visa card )

Found some relevant information:

Please note that Search Ads accepts Visa, MasterCard, American Express and Discover. For Discover Card, we can only accept payment in U.S. dollars, and your account billing currency must be set to the U.S. dollar.

Cards from the following countries are not valid forms of payment: Austria, Chile, Cuba, Ghana. Hungary, Iran, Mauritius, North Korea, Philippines, Singapore.
Other invalid forms of payment include pre-paid cards, gift cards, ATM/debit cards, and digital wallets such as PayPal and Venmo.

If you try to enter an invalid form of payment three times, you must wait 24-hours before updating your account with a valid payment method.

Visit the Payments section of Search Ads Help for more information.

Just got a response from support confirming that Apple Seach Ads will only accept a VISA card if it's attached to a line of credit ("credit card"), not to a checking account ("debit card"). No other explanation really. Perhaps it's a technical limitation or a fraud-protection something, but without more info I can only guess. No indication if this policy will ever change.

Response from support : "Please note that if your issuing bank considers your card type to be a debit card, we will not accept that card type. If you have a credit card that you know has been confirmed by your bank to not have any debit capabilities, please try adding that card as your valid payment method."

Anyhow, for the record, this was a card from USAA (US bank) for a US-Texas resident. I don't use credit cards, so I guess I'm out of luck here.

I have the same issue... i am usind visa debit card from Australia.

any response from Apple ?

I can't connect any of my cards.

Error saving credit card information. Try again later.  (Error: 1481642133145)

I am having same issue, I have VISA Credit Card

Same here

Currency is US dollar, VISA card, from Japan.

I met same problem and now fixed when I removed all virus checks and URL filters.

Master card from Japan. I hope this will help you.

The same problem (Cambodia)

The same problem (Kazakhstan, VISA debit card, currency - KZT)

I solve it by opening new virtual card in USD currency, which cost me $0.31 and adding $2 on the card account.

I'm using a REAL Visa credit card from Bank of America. Not debit card. I'm in the US and my account is setup for US Dollars. Apple still wont take the card. Anyone have a real solution. Email support hasn't helped. Is there a phone number to call them?

Same issue, REAL Mastercard CREDIT CARD, USA. (Tried 4 credit cards with credit lines - 3 Mastercards and 1 Visa)

I tried adding the card from Google Chrome, Explorer and Safari via my iPad....same error message. I also added my credit card to my Apple Wallet, no success. I submitted a help claim, recieved a auto-reply with a claim nuumber. I'll update when possible.

I get the following error:

Search Ads does not currently accept this type of card.  (Error: 1495365281735)

It is a prepaid MasterCard with about 2000 Euros loaded on to the account.

@Apple: What is the problem?

Best regards

+1

+1