Dear Apple App Review Team,
I’m reaching out here as a last resort, as my previous attempts to get a response through the developer support portal have been met with only automated replies.
My app has been stuck in the "In Review" state for 10 days, and unfortunately, this is not the first time. Every time a new feature is added, the review process takes weeks, causing major disruptions to my development and release schedule. Based on backend logs, it appears that while the app is technically "In Review," no one has actually opened it, meaning it's sitting in a queue without active review.
I have submitted daily support tickets and expedited review requests, but I have yet to receive a response from a real person—only the standard copy-paste replies. This lack of transparency and responsiveness makes it extremely difficult to plan and operate efficiently.
Given that this is one of the most profitable indie apps on the visionOS App Store, I believe it deserves a more predictable and efficient review process. These extended delays are not just frustrating but actively harming the app’s growth and user experience.
I urgently request immediate action on this matter. Please do not reply with a generic link directing me to support—I’ve already exhausted that route without success. I need a real response and a clear resolution.
Thank you for your post. We're investigating this currently. A representative from App Review will contact you to provide further assistance. If you continue to experience issues during review, please contact us.