Urgent: App Stuck "In Review" for 10 Days – Repeated Delays Impacting Releases

Dear Apple App Review Team,

I’m reaching out here as a last resort, as my previous attempts to get a response through the developer support portal have been met with only automated replies.

My app has been stuck in the "In Review" state for 10 days, and unfortunately, this is not the first time. Every time a new feature is added, the review process takes weeks, causing major disruptions to my development and release schedule. Based on backend logs, it appears that while the app is technically "In Review," no one has actually opened it, meaning it's sitting in a queue without active review.

I have submitted daily support tickets and expedited review requests, but I have yet to receive a response from a real person—only the standard copy-paste replies. This lack of transparency and responsiveness makes it extremely difficult to plan and operate efficiently.

Given that this is one of the most profitable indie apps on the visionOS App Store, I believe it deserves a more predictable and efficient review process. These extended delays are not just frustrating but actively harming the app’s growth and user experience.

I urgently request immediate action on this matter. Please do not reply with a generic link directing me to support—I’ve already exhausted that route without success. I need a real response and a clear resolution.

App ID: 6737148404

Answered by App Review in 825480022

Thank you for your post. We're investigating this currently. A representative from App Review will contact you to provide further assistance. If you continue to experience issues during review, please contact us.

Accepted Answer

Thank you for your post. We're investigating this currently. A representative from App Review will contact you to provide further assistance. If you continue to experience issues during review, please contact us.

Update:

I did receive a call from a representative, who guaranteed the app review will be expedited. However, after an entire day's "work" from App Review Team, there is still no sign of anyone picking up the review task.

This situation has gone beyond frustrating. It is now a serious failure on Apple's part.

Urgent: App Stuck "In Review" for 10 Days – Repeated Delays Impacting Releases
 
 
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