Are there specific guidelines for submitting MDM (Mobile Device Management) apps to the App Store? 🥺

Hello,

I am a developer operating an MDM (Mobile Device Management) app.

My app has only the functionality to disable/enable the camera, and the profile download is done through Safari.

There have been no changes in the guidelines in all the years that I have undergone review, and the app has passed the review process until now.

However, this time the app was rejected for installing a configuration profile that disables the camera. (guideline 2.5.9)

Could you please let me know if it is possible to request a re-review, or if MDM apps are no longer allowed on the App Store?

Thank you for your assistance.

To elaborate, it is as follows.

I have been uploading my MDM app to the App Store for several years, and there have been no changes to the guidelines related to 2.5.9 during that time.

However, I received a rejection for guideline 2.5.9 during this review without any changes to the functionality. They say it is because of the installation of the MDM profile. Is the issue with the camera blocking itself, or is it with the method of profile installation (HIG)?

Feedback received:

The app is using standard switches or other basic user interface elements in a non-standard way. Specifically, this app installs a configuration profile that disables the device's camera.

To resolve this issue, please modify the app to implement this functionality in a way that does not use standard switches or other basic user interface elements in a non-standard manner.

Is it acceptable to request a re-evaluation without any changes to the functionality?

Are there specific guidelines for submitting MDM (Mobile Device Management) apps to the App Store? 🥺
 
 
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