Same Device Code in 2 apple phones

Hi,

We came accross with 2 devices, iPhone 12 and iphone16 pro. the both have same device code.

Both the devices have same apple id and belongs to same user

I had understanding that device codes are unique to device. How this can happen?

Any remediation?

Thanks, Veena

What device code do you speak about ? Where is it in Settings ?

Could you share screenshots (of course after hiding the codes themselves).

Same Device Code in 2 apple phones
 
 
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