Hi, thanks for answering.
So far I have only managed to reproduce it twice on my macbook - in those runs the notary tool took a long time to execute. Once I managed to run notarytool with verbose logging, there was no errors - only waiting for the service to process the request.
Example part of the logs:
[16:46:07.911Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[16:46:07.912Z] Debug [AUTHENTICATION] Using cached token value for app-specific password request: EDITED:edited@example.com
[16:46:07.913Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9' with WebServices Token. AppleID: edited@example.com, Team ID: EDITED, Token: private<String>
[16:46:07.914Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[16:46:08.456Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Correlation Key: UYBCFOJLQHV5S7UONBMYTGRQ5M
[16:46:08.456Z] Debug [TASKMANAGER] Completed Task with ID 351 has received a parsable response.
[16:46:08.456Z] Debug [TASKMANAGER] Ending Task Manager loop.
[16:46:08.456Z] Info [API] Received new status: In Progress
[16:46:08.457Z] Info [API] Waiting 20 seconds before next poll...
[16:46:28.462Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[16:46:28.463Z] Debug [CACHE] Cached value will expire in the next 120 seconds, removing key: EDITED:edited@example.com
[16:46:28.464Z] Debug [AUTHENTICATION] Delaying current request to refresh app-specific password token.
[16:46:28.465Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/asp?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[16:46:28.465Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/asp' with Basic Auth. Username: edited@example.com, Password: private<String>, Team ID: EDITED
[16:46:28.467Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[16:46:29.114Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/asp?, Correlation Key: QQOLNQPZOCJI77EA5AY557EU5E
[16:46:29.115Z] Debug [TASKMANAGER] Completed Task with ID 353 has received a parsable response.
[16:46:29.115Z] Debug [TASKMANAGER] Ending Task Manager loop.
[16:46:29.115Z] Info [AUTHENTICATION] Caching retrieved app-specific password token. ID: EDITED:edited@example.com, token: private<String>
[16:46:29.115Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9' with WebServices Token. AppleID: edited@example.com, Team ID: EDITED, Token: private<String>
[16:46:29.116Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[16:46:29.729Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Correlation Key: RREKIITO7TMYXW4QHEKSGFMFNY
[16:46:29.730Z] Debug [TASKMANAGER] Completed Task with ID 352 has received a parsable response.
[16:46:29.730Z] Debug [TASKMANAGER] Ending Task Manager loop.
[16:46:29.730Z] Info [API] Received new status: In Progress
[16:46:29.730Z] Info [API] Waiting 20 seconds before next poll...
[16:46:49.736Z] Info [API] Preparing GET request to URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Parameters: [:], Custom Headers: private<Dictionary<String, String>>
[16:46:49.737Z] Debug [AUTHENTICATION] Using cached token value for app-specific password request: EDITED:edited@example.com
[16:46:49.737Z] Debug [AUTHENTICATION] Authenticating request to '/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9' with WebServices Token. AppleID: edited@example.com, Team ID: EDITED, Token: private<String>
[16:46:49.739Z] Debug [TASKMANAGER] Starting Task Manager loop to wait for asynchronous HTTP calls.
[16:46:50.188Z] Debug [API] Received response status code: 200, message: no error, URL: https://appstoreconnect.apple.com/notary/v2/submissions/ca0faad3-789a-4842-a8c9-14aa7c2297a9?, Correlation Key: U2URNNLKP4VRCALY4I3TC37RCE
[16:46:50.188Z] Debug [TASKMANAGER] Completed Task with ID 354 has received a parsable response.
[16:46:50.189Z] Debug [TASKMANAGER] Ending Task Manager loop.
The entire log looks like this - just waiting for the status.
On our CI/CD (we use GitHub Actions for our project) notarization usually takes about 20mins. It was only recently that notarization either took a very long time (2h) or the tool just crashed without printing anything to console.
Since about the last 24h everything seems to be working again. But we still want to investigate in case the problem returns.
