Notarization service issue

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This has been going on for at least a couple of hours for us: notarizing doesn't complete. Our last job ran for over 90 minutes before CircleCI timed it out. We're using xcrun notarytool submit with the --wait option; it contined to say "Current status: In Progress" for, as I said, 90 minutes or so. (Normally it takes about 70 seconds.)

https://developer.apple.com/system-status/ says everything is normal. This does not seem to be the case for us. 😄

Answered by kithrup in 821322022

This appears to be resolved now.

Boost
Successfully received submission info
  createdDate: 2025-01-15T10:57:41.466Z
  id: fbcbefe7-39cc-4b18-b31f-ef49397e0af7
  name: foo.pkg
  status: In Progress

So, to be clear:

  • You’re able to submit requests.

  • But they all seem to be stuck in the In Progress state.

Is that right?

To confirm the first point, run the history subcommand. Do you see the corresponding request UUIDs?

If so, it’s likely your requests are being delayed for “in-depth analysis”. My experience is that this usually clears itself in a day or two. If not, here’s the official word…

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete.

If you post your notary request UUID, we can check to be sure everything seems to be working as expected. As you notarise your apps, the system will learn how to recognize them, and you should see fewer delays.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Using the history subcommand, I do see the entry for fbcbefe7-39cc-4b18-b31f-ef49397e0af7. The delay started today; one succeeded at

    createdDate: 2025-01-15T09:01:34.277Z
    id: 8a48b1d3-cdb3-4e38-a445-5f0518e8b0ba
    name: foo.pkg
    status: Accepted

which is also today.

I am fairly curious about this learning...

Our apps have been stuck in notarization for +5 hours now.

On Twitter there are a few similar reports, so something is going bad with Apple Notary Service for sure.

Twitter links:

  • https://x.com/localhost_5173/status/1879511016566124860
  • https://x.com/krzyzanowskim/status/1879532003680563628
  • https://x.com/Livid/status/1879512509411176698
  • https://x.com/tualatrix/status/1879508836421361774

I'm having the same stuck issue(In Progress)...

 id: d152438e-96d6-47b9-8cd9-536afd84f2ae 

30 minutes so far...

The same issue here.

Current status: In Progress....................never ending dots.............................................

Happening to us as well. 6 hours ago (2025-01-15T08:47:33.319Z) the build went through, now it doesn't work anymore.

History showing 11 builds "In Progress" and nothing helps. I am posting the support ticket to Apple, but it's weird that status is still not showing any problems...

weird

We are also noticing the same issue at the moment.

I wonder is it related to the "Xcode Cloud Outage" that is mentioned here: https://developer.apple.com/system-status/

Exact same issue here! Since this morning the Apple Notary Tool gets stuck in "Current status: In Progress......................................................................" I've already waited more than 3 hours while normally this takes a few minutes maximum.

Yesterday it was working normally.

Any help?

The notarization submitted at 2025-01-15T10:57:41.466Z has completed, but the one at 2025-01-15T11:59:43.559Z hasn't.

This appears to be resolved now.

Turns out that my guess was wrong and there was a real issue. It’s resolved now. See Developer > System Status for the details.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

I checked that periodically, and it never listed a problem. Other people did as well. And now that it's fixed, it doesn't say there was ever a problem.

I'm still facing this issue.

createdDate: 2024-12-14T19:04:15.948Z
id: 95074b26-63ff-43e3-8454-1f37f508d4a6
name: RabbitHolesAI.zip
status: Accepted
Notarization service issue
 
 
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