Hi,
Our organization develops a Mac app and distributes it our of the Mac store. We have been creating App.dmg files for this and signed it with the Developer ID Application certificate and uploaded them for notarization using "xcrun notarytool". Everything was working fine until we created a new Developer ID Installer certificate to test the new App.pkg installer and uploaded it for notarization to the Apple server. It's been 3 days now and our production pipeline is stuck because all the submissions remain in In-Progress state and do not proceed further.
Details of the submission:-
createdDate: 2025-01-03T06:44:20.306Z
id: 7af70d77-1bab-4b17-aeba-7ddc75c030f9
name: XXXXXXXXXXXXXXX.pkg
status: In Progress
Since then, no submission(even for .dmg files) are processing through. I’ve raised a ticket with the support team as well, but it hasn’t helped. What more can we try to get out of this hole?
You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete.
It’s often the case that, by the time I get around to responding here, the request has already completed. If not, let me know and I’ll check that everything seems to be working as expected.
As you notarise your apps, the system will learn how to recognize them, and you should see fewer delays.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
