[iOS 18 DB7] Unable to trust certificates

Question

Created Sep ’24

Replies 3

Boosts 6

Participants 4

I bought a new iPhone 16, iOS18 (22A3354). Data is synced from the old device. The old device has a certificate under Settings - General - "VPN & Device Management". The iPhone16 device is not synced to the certificate. After I manually added it on my iPhone16, I didn't find the certificate in Settings - General - About - certificate trust settings. I tried restarting and reimporting, it still doesn't work. Erase the iPhone and re-import the certificate, which is successfully trusted. I tried another iPhone 15 device, upgraded to iOS18. After the certificate is imported, the certificate is successfully trusted. The problem seems to be related to data synchronization to iOS18 devices. Is this just a bug? Is there any solution?

Boost

Answer 1

DTS Engineer OP

Apple

Sep ’24

Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report, include a description of steps required to reproduce the problem, and post the FB number here once you do.

Bug Reporting: How and Why? has tips on creating your bug report.

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Answer 2

Daming OP

Sep ’24

Please, me too. Unable to find any installed certificates and trust it

1

Answer 3

Zeroing OP

4d

Any update? This is very important for my work. Many things on hold because of this.

As a workaround for those that can, you can reset the device to factory settings. That seems to work for a teammate, but I can't afford that right now.

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