Hello,
Our account is experiencing very long review times for multiple (if not all) our applications. Some takes up to two weeks to be reviewed, which affects our business a lot.
We often push multiple versions a week, including bug fixes and performance improvements. When we're unable to push these new versions out, our end users are affected and may experience issues with critical functionality.
Our strategy is based on the availability of fast reviews, to be able to ship updates in a timely manner, but we are greatly hindered right now. We have not experienced review times taking this long ever.
We understand that we're moving towards summer and holiday season, but haven't received any information about these sort of delays.
Can you give any insight to why this is taking so long, and if there's any way to handle this?
Example of review times for app (1395997293) version 1.9.28
- Added 1.9.28 for review on the 4th of June
- Waited two weeks, still not reviewed
- Added 1.9.28 for review again, different build, same content
- Added 1.9.28 for review again, different build, same content - ACCEPTED
This is just one example from our account, we've seen multiple versions on multiple applications experiencing this issue.
Thank you, looking forward to your reply.
