Since the release of macOS 14.0, we have encountered issues with the Content Filtering MDM Payload. This problem is unusual but can be resolved by restarting the system.
Prerequisites:
- macOS 14 or higher
- Any Mac with a Silicon (ARM) processor
- Restrictions Payload and Parental Content Filtering Payload must be installed on the device, either manually or through any MDM service
Issue Details:
- When the Parental Content Filtering Payload is removed after installation, it causes internet issues, and browsers display "The site can't be reached".
- This affects applications as well, with Safari being the only application that continues to work.
- The issue can be resolved by either re-adding the Content Filtering Payload or restarting the Mac.
Links:
- Restriction Payload: https://drive.google.com/file/d/1buwLFgbjTRXij9ZSv1QrDeRnWbFfKNtq/view?usp=drive_link
- Content Filtering Payload: https://drive.google.com/file/d/1eAJiBg4N__dML65MRDH7hYCocuTqOCcu/view?usp=drive_link
- System Logs: https://drive.google.com/drive/folders/1hKKNAoMn_4x1CqMTxz1bPrUucCbftjO9?usp=drive_link
- Screen Recording: https://drive.google.com/file/d/1uS8CJqe9p9DG9XzhUnIsY35eme4Dxs60/view?usp=drive_link