Hello, my dear colleages. I'm a new ios developer (actually I'm sr. android dev), so this is my first publishing in app store. I have create an app with memes, where users can create memes, share it and judge. I have already tearm of uses, privacy policy, registration and report (because I want to create a stable product), but apple has own opinion:
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Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users - okay, I will add EULA to my links, but it already contains the rules of creating content
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A method for filtering objectionable content - blocking happens automatically by user reports. I explained it to the reviewer, but he ignored it and repeated this mark (all marks) again. By user reports the memes with 10 or more marks will be hidden for content delivery. What does he want else? How can the filters resolve it or content already hidden? What actually should I do and these "filters"?
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A mechanism for users to flag objectionable content - The same. What else does he want?
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A mechanism for users to block abusive users - This is jsut ridiculous! Users can not write each other and can not communicate with each other. They can only create and judge memes. I'm not sure that reviewer really was looking my app. Maybe 30 seconds? So, how can I follow to his marks if he doesn't listen and doesn't check? Use fake feature? That's shame!
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The developer must act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content - The same. The blocking happens automatically. We don't have moderators and can control this process manually (only 2 members in the team). I really don't understand why apple make my life harder)) Google and Huawui have already published app in the internal testing without wrong useless marks.
As I know this situation is normal behaviour for apple. Anyway I want to resolve this "marks" and finish the publish process - users are waiting for. Please guys, help me to do it correct - I don't have experience with apple support and it looks for me like a circus!
P.S. Links to the terms of uses and privacy policy available on the register screen
