App Crashes on iOS 12.5.6 Device - Seeking Help!

Question

hieutran OP

Created Mar ’24

Replies 2

Boosts 0

Participants 2

Hello iOS developers,

I'm encountering a persistent crashing issue with my React Native app on an iOS 12.5.6 device. I'm reaching out to the community for guidance in troubleshooting and resolving this problem. Here are the details:

Description: My app, built using React Native version 0.71.4, runs smoothly on newer iOS versions and in the development environment. However, when I install and launch the app on an iOS 12.5.6 device, it crashes immediately after the splash screen.

Environment:

macOS: Version 14.1.1
Xcode: Version 15.0.1
React Native: 0.71.4
Target iOS device: iOS 12.5.6

I kindly request your assistance in resolving this issue. If you have any suggestions, insights, or experiences with similar problems, please share them. Any code snippets or specific troubleshooting steps you recommend would be greatly appreciated.

I have attached the log file from the iOS device for your reference.

Thank you for your time and support!

Best regards,

Boost

Answer 1

hieutran OP

Mar ’24

{"app_name":"NotiApp","timestamp":"2024-03-20 17:50:51.13 +0700","app_version":"1.0.3","slice_uuid":"ab71d330-26f9-34a9-8488-9045257c4e90","adam_id":0,"build_version":"1","bundleID":"com.techcombank.notiapp","share_with_app_devs":false,"is_first_party":false,"bug_type":"109","os_version":"iPhone OS 12.5.6 (16H71)","incident_id":"DFA2785A-CF38-4D4A-9160-56DA92F6D5D6","name":"NotiApp"} Incident Identifier: DFA2785A-CF38-4D4A-9160-56DA92F6D5D6 CrashReporter Key: 820324f9cf52f8691ad340b33ee326eb2901ed6d Hardware Model: iPhone6,1 Process: NotiApp [556] Path: /private/var/containers/Bundle/Application/C11D553D-F313-42C4-867D-661AE8F9CF3D/NotiApp.app/NotiApp Identifier: com.techcombank.notiapp Version: 1 (1.0.3) AppStoreTools: 15A507 Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: com.techcombank.notiapp [524]

Date/Time: 2024-03-20 17:50:50.7441 +0700 Launch Time: 2024-03-20 17:50:50.6253 +0700 OS Version: iPhone OS 12.5.6 (16H71) Baseband Version: 10.80.02 Report Version: 104

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000230110 VM Region Info: 0x230110 is not in any region. Bytes before following region: 4294967024 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->
__TEXT 0000000100230000-0000000100c48000 [ 10.1M] r-x/r-x SM=COW ...p.app/NotiApp

Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [556] Triggered by Thread: 0

Thread 0 name: Dispatch queue: com.apple.main-thread Thread 0 Crashed: 0 NotiApp 0x00000001009607e0 0x100230000 + 7538656 1 dyld 0x00000001011690e0 0x101150000 + 102624 2 dyld 0x0000000101169314 0x101150000 + 103188 3 dyld 0x0000000101164398 0x101150000 + 82840 4 dyld 0x00000001011633dc 0x101150000 + 78812 5 dyld 0x0000000101163498 0x101150000 + 79000 6 dyld 0x00000001011526d8 0x101150000 + 9944 7 dyld 0x00000001011572a0 0x101150000 + 29344 8 dyld 0x0000000101151044 0x101150000 + 4164

Thread 1: 0 libsystem_pthread.dylib 0x00000001d7cc4cd0 0x1d7cb6000 + 60624

Thread 2: 0 libsystem_pthread.dylib 0x00000001d7cc4cd0 0x1d7cb6000 + 60624

Thread 0 crashed with ARM Thread State (64-bit):

0

Answer 2

DTS Engineer OP

Apple

Mar ’24

It’s hard to work with a crash report that was posted inline. Please repost it as an attachment. See Posting a Crash Report.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0