HasUpdateAvailable key is not updating in InstalledApplicationList Response even though app update is available in App Store.

We encountering an issue with HasUpdateAvailable Key is not updating in InstalledApplicationList when the newer app version is available for the device to update from App Store.

Problem Description:

  1. When an App Store app or Custom app has a newer version released, the HasUpdateAvailable Key in Installed Application List is never updating.

  2. In InstalledApplicationList the HasUpdateAvailable value is False even when a newer app version is available to update.

For Example, Google Slides app ( com.google.Slides ) was released a new version - 1.2023.22200 was on June 7, 2023. By checking the device, The InstalledApplicationList response on June 10.

The hasUpdateAvailable key is False, Even though the app has an update available.

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
	<key>CommandUUID</key>
	<string>InstalledApplicationList</string>
	<key>InstalledApplicationList</key>
	<array>
		<dict>
			<key>AdHocCodeSigned</key>
			<false/>
			<key>AppStoreVendable</key>
			<true/>
			<key>BetaApp</key>
			<false/>
			<key>BundleSize</key>
			<integer>198696960</integer>
			<key>DeviceBasedVPP</key>
			<false/>
			<key>DynamicSize</key>
			<integer>143360</integer>
			<key>ExternalVersionIdentifier</key>
			<integer>857221931</integer>
			<key>HasUpdateAvailable</key>
			<false/>
			<key>Identifier</key>
			<string>com.google.Slides</string>
			<key>Installing</key>
			<false/>
			<key>IsAppClip</key>
			<false/>
			<key>IsValidated</key>
			<true/>
			<key>Name</key>
			<string>Slides</string>
			<key>ShortVersion</key>
			<string>1.2023.20201</string>
			<key>Version</key>
			<string>1.2023.20201</string>
		</dict>
	</array>
	<key>Status</key>
	<string>Acknowledged</string>
	<key>UDID</key>
	<string>00008020-XXXXXXXXXXXX</string>
</dict>
</plist>

Note :- We are experiencing this issue in multiple OS version for most of the apps. All the devices which we tested are compatible with the latest app version

Can you please file feedback with a sysdiagnose from a device showing the behaviour?

HasUpdateAvailable key is not updating in InstalledApplicationList Response even though app update is available in App Store.
 
 
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