Hi ,
We are getting big spikes of errors on very few programs in some live channels.
[-16012:CoreMediaErrorDomain] [Error Domain=CoreMediaErrorDomain Code=-16012 "(null)"]
When this error occurred , AVPlayer stops & users has to restart the playback.
This is the error we are getting & this happens in some live programs. We have the same set up & uses same transcoders etc in all programs. Mostly we have very low error rate in player with live programs , but with this error , error rate can increase up to 80% of the users effecting pretty much all the users on apple devices.
Does anyone know what this error actually means ? What is the context & what is the reason behind that ?
It seems like this may be related subtitles & this occurs only when the subtitles are enabled. ( The subtitles are not embedded in the stream it is teletext )
Try to find in apple documents & online & nothing could be find unfortunately.