Page Setup dialog crashing on macOS Ventura 13.1

A small percentage of my customers is experiencing crashes when invoking the vanilla Page Setup dialog in our document-based macOS AppKit app.

So far only AirPrint printers are affected though I cannot replicate the issue locally when printing to an AirPrint target.

As soon as the Page Setup dialog is invoked via the usual runPageLayout: method in NSDocument the crash occurs deep inside the system frameworks in the PJCCreateSuggestedPaper() method:

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [16825]

VM Region Info: 0 is not in any region.  Bytes before following region: 4402925568
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      1066f5000-1067ed000    [  992K] r-x/r-x SM=COW  ...M App

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   PrintCore                     	    0x7ff81623d183 PJCCreateSuggestedPaper + 71
1   PrintingUI                    	       0x12ab25b43 0x12aadb000 + 305987
2   PrintingUI                    	       0x12ab259ef 0x12aadb000 + 305647
3   PrintingUI                    	       0x12aaf24c3 0x12aadb000 + 95427
4   PrintingUI                    	       0x12ab09ab6 0x12aadb000 + 191158
5   PrintingUI                    	       0x12ab093af 0x12aadb000 + 189359
6   PrintingUI                    	       0x12ab0fa85 0x12aadb000 + 215685
7   PrintingUI                    	       0x12ab15c52 0x12aadb000 + 240722
8   AppKit                        	    0x7ff80bc3b2af -[NSWindowController _windowDidLoad] + 548
9   AppKit                        	    0x7ff80bc36f78 -[NSWindowController window] + 110
10  AppKit                        	    0x7ff80c1767d4 -[NSPageLayout beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 217
11  AppKit                        	    0x7ff80bfda3e7 __82-[NSDocument runModalPageLayoutWithPrintInfo:delegate:didRunSelector:contextInfo:]_block_invoke + 394
12  AppKit                        	    0x7ff80c06fce2 -[NSDocument(NSDocumentSerializationAPIs) _performActivity:] + 1672
13  AppKit                        	
    0x7ff80c070e37 -[NSDocument(NSDocumentSerializationAPIs) 
performActivityWithSynchronousWaiting:usingBlock:cancellationHandler:] +
 431
14  AppKit                        	    0x7ff80bfda257 -[NSDocument runModalPageLayoutWithPrintInfo:delegate:didRunSelector:contextInfo:] + 94

For the affected customers the crash is 100% reproducible.

As there is no application specific code whatsoever in any of the stack traces and the app is using vanilla NSDocument methods to run the Page Setup dialog this very much looks like a bug in macOS Ventura...

Any suggestions or workarounds highly appreciated!

Cheers,
Jay

Answered by JayMcBee in 741637022

FWIW a clean re-install (removal of app plus all data, e.g. via LaunchPad) eventually resolved the issue with macOS Ventura for our users...

Cheers,
Jay

Accepted Answer

FWIW a clean re-install (removal of app plus all data, e.g. via LaunchPad) eventually resolved the issue with macOS Ventura for our users...

Cheers,
Jay

Page Setup dialog crashing on macOS Ventura 13.1
 
 
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