Clearing activation lock returns 404 Not Found

Question

Created Dec ’22

Replies 4

Boosts 1

Views 1.2k

Participants 4

For the past 2+ years I have been using the same process/code to disabling/clearing activation lock from a device and since December 2 trying to clear the code is returning a 404 error response:

<head>
    <title>404 Not Found</title>
</head>

<body>
    <center>
        <h1>404 Not Found</h1>
    </center>
    <hr>
    <center>Apple</center>
</body>

</html>

we could not close the activation lock on the iPhone under supervision from our platform. We follow Apple's specifications https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes The request link for closing the activation lock is https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock

Answered by zhuangyan in 740632022

At present, it has returned to normal, but we did not do anything.

Boost

Answer 1

zhuangyan OP

Dec ’22

Accepted Answer

At present, it has returned to normal, but we did not do anything.

0

Answer 2

Axing OP

Jun ’23

能给个联系方式嘛。有关于MDM的问题请教您。我的微信axing21cn

0

Answer 3

ForumsContributor OP

Nov ’23

when I Clearing activation lock，get error <error code="1002" message="com.apple.cds.cyclops.mdm.MDMServiceException: No entry found for device>。For this interface, I don’t know much about the guid and orgname passed in the body. I don’t know where these two parameters are obtained. I am not sure whether this error is returned for this reason。could you help me？

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Answer 4

harshit11 OP

Mar ’24

I am also facing the same issue I have activated the activation lock via ActivationLockAllowedWhileSupervised and also via https://mdmenrollment.apple.com/device/activationlock

But when i try to clear the activation lock. I am getting the above error

0