No crash logs despite crashing

Question

Spencer8708 OP

Created Nov ’22

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Hi there, really appreciate any help with this.

We have created various builds in testflight for our game made in Unreal Engine 4.

In the first build, the game crashed on all devices with a crash log generated. I solved this issue and we now have the main menu loaded on all devices.

In our current build, we have crashes on 3/4 device types when we enter a map that is not the main menu. However we have no crash logs generated by this and so are unable to find the cause of the crash.

Any idea why this might be happening. Let me know if you need any further info.

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Answer 1

Spencer8708 OP

Nov ’22

Solved, was a jetsam event and discovered this:

"The following crash report types aren’t available through the Crashes organizer, but are available by other means. See Transfer crash reports and device logs to a Mac and Locate crash reports and memory logs on the device.

Watchdog events, such as those from slow app launch times
Invalid code-signature crashes
Thermal events, where a device overheats because an app uses too much CPU
Jetsam events, where an app has high memory use"

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