My app crashed for the second time in review but works well in simulator. It crashes on launch in their case and I can not understand why. Can you please shed some light on this case. Thank you very much! This is there response: We were unable to review your app as it crashed on launch. We have attached detailed crash logs to help troubleshoot this issue. Review device details:
Without you posting a symbolicated crash report it's impossible to determine the issue.
One suggestion with testing though - delete your app from your real test device (or even the simulator) and do a clean build so you are testing a fresh install like the reviewer. It's not uncommon for an app to work in development over time but fail on a fresh install.
Did you tried to install the app from TestFlight ? It may gives different results.
Consider this snippet from your crash report:
Last Exception Backtrace:
0 CoreFoundation … __exceptionPreprocess + 220 …
1 libobjc.A.dylib … objc_exception_throw + 60 …
2 Helpapet …
3 Helpapet …
4 Helpapet …
5 libdispatch.dylib … _dispatch_call_block_and_release + 32 …
This indicates that your app crashed due to an unhandled language exception. It’s hard to identify the cause because the frame that threw the exception, frame 2, is not symbolicated. I recommend that you try symbolicate your log, uncover the identity of frame 2, and investigate from there.
For help with symbolication, see Adding Identifiable Symbol Names to a Crash Report.
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Second what Ptit-Xav says. If you're installing via running the app in Xcode then (unless you are explicitly changing the scheme setting) you are installing a debug build, which is not the same as a release build, and will often lead to different behaviors.
I too am experiencing this issue, ever since updating to iOS 16 (Xcode 14). Simulator works just fine, AdHoc releases crash immediately upon start up.
I have attached the relevant snippets from the crash log on my iPhone Xs Max.
Please help!
Please post the full crash report, per the advice in Posting a Crash Report.
The thing with crash reports is that the more you learn about them the more things can become relevant. I spend a lot of time looking at crash reports, and so the whole thing is relevant to me (-:
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"