Please run a PR campaign for where non-developers should go to get help. There seems to be some kind of misinformation as to where consumers should go for support and they are all landing in the developer forums flooding the board with non-developer questions making it difficult to help other developers in need.
Apple you have a very high number of non-developer related issues being posted making it difficult for us developers to assist other developers in need of answers.
Agree 100%
Particular annoyances, which spoil the forum:
- First-time posters who clearly ask a non-developer question
- One-time posters, who don't acknowledge answers, and never post again
- Obvious spam messages (which include phone numbers in the question)
Perhaps it is too easy to sign up!
And certainly not clear enough that this is (intended to be) a Developer Forum.
And once again, the Forum is entirely overrun by spam.
Spam which seems particularly easy to spot.
It's extra-annoying when the spammers mark their own answer as correct, to improve their rating.
Forum access should be based on a paid contract with all the required paper work completed and once approved then access is granted to the forum. The same process for students, validate their student’s ID because by making it easily accessible for them it is opened for spammers.