LogRocket screen recording and Apple

Does anyone here have experience with LogRocket in an iOS app, specifically the screen recording capabilities?

I'm working on a project in which LogRocket has come up as a "desired" addition. They are really interested in the screen recording capability.

According to LogRocket, they have an agreement with Apple whereby apps don't have to notify users about screen recording if they accept a "general" analytics question.

This doesn't feel right to me, particularly given Apple's privacy focus.

If you're using LogRocket, how do you handle this?

Replies

According to LogRocket, they have an agreement with Apple whereby apps don't have to notify users about screen recording if they accept a "general" analytics question.

LogRocket has no agreement with Apple here. When it comes to Apple's privacy guidelines (https://developer.apple.com/app-store/user-privacy-and-data-use/) under the section about "Asking Permission to Track", the LogRocket product does not meet the requirements for tracking.

When answering questions about Data Collection it is important to specify that Product Interactions are being collected. If users are being identified with their name and/or e-mail address those questions must also be answered appropriately.

For the Product Interactions we collect, this data is not directly linked to any user identity and is never used for tracking purposes.