Hello I'm writing to the developer forums as a last ditch effort I have been trying unsuccessfully for the last two months to get apple engineering to look at what my App is named = WEEID and that when searching it will attempt to auto correct you to Weed which is not the name of my App and I was informed by apple support that this is normal behavior. I get a cop out answer for support of the following "I am following up with you regarding the issue that you are encountering when searching for your app “WeeID” on the App Store.
App Store search results are based on several factors determined by Apple-confidential algorithms and our engineering team has confirmed that search results are working as expected. The issue that you are encountering is related to the app name “WeeID” being auto-corrected to “weed”, which our engineering team advises is a reasonable auto-correction.
I hope this update is helpful and thank you for understanding our support polices. If you have any questions, please reply to this email and I will get back to you quickly. "
Which is not only a lie but just terrible customer service to begin with. How do I as a company escalate this request to someone like a engineering manager who has the power to help me get this updated so that my app can be searchable. This seems to be unfair trade practices IMO.