Someone who downloaded my app from the app store reported that the app crashed upon opening it. However, upon checking the crash reports for the app in the xcode organizer window, there are no reports of a crash. Could a crash not appear in crash reports for a certain reason?
Crash not appearing in crash logs
Facing same issue.
Could a crash not appear in crash reports for a certain reason?
The most common reason is that the user has chosen not to share analytics.
If you’re in touch with a specific user having a problem, you can have them share a crash report directly from their device. See Acquiring Crash Reports and Diagnostic Logs.
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"